Ricart Ford

Preston Powell did an excellent job for us! He listened to what our needs were before showing us anything! He responded to my initial email within 1 hour. Preston also had 1 vehicle waiting He listened to what our needs were before showing us anything! He responded to my initial email within 1 hour. Preston also had 1 vehicle waiting for me just as he promised. Financing was fast and smooth! We got a Great car at a fair price. More

Pretston Powell was excellent. The whole experience was pleasant and efficient. Great job to all! The whole experience was pleasant and efficient. Great job to all! More

Horrible communication between sales and service. Was promised (in purchase agreement) new windshield due to crack and now no one seems to know anything about and salesman "not available for a week". Was promised (in purchase agreement) new windshield due to crack and now no one seems to know anything about and salesman "not available for a week".Horrible experience with phone calls attempts, sales, service. I was warned... More

Cass Powers made the financing part of our first time buyer experience remarkable. He not only found us the best possible deal available, he used it as an opportunity to educate our fresh 16 year old on buyer experience remarkable. He not only found us the best possible deal available, he used it as an opportunity to educate our fresh 16 year old on importance of managing money and credit. Josuel was just as amazing in the selling of our car. He made sure to direct our conversations about he car toward the new car out son so he can learn the value of what he is looking for. Overall very pleased about the fact that my newly 16 year old came out of this experience learning why the skills of hard work, time and money management are so important. More

I don’t think anyone in the service department knows how to use a phone. I called for 3 days and could not get through to and advisor. Had to actually go over there and walk in , 2 different times to get an to use a phone. I called for 3 days and could not get through to and advisor. Had to actually go over there and walk in , 2 different times to get answers to my questions. This was over 3 to 4 days no one return calls or communicated anything. Absolutely no care for your time or needs. Had a 8 am Tuesday appointment, dropped of on Monday night, at noon on Tuesday I begin to call to see what they found out, couldn’t get to through to anyone, no return calls. Went over there and they didn’t know, they hand to call the tech, they said it needed struts and wheel balance to fix the problem. She said he’d been working it all day off and on. She says she’ll call in the hour to give me full details on the findings. I get a text and email link that details the inspection results, the concerns I took it in for was $2000+ dollars! Then had $1500 in miscellaneous other things, like $250 for a serpentine belt, $300 for 4 spark plugs! 😳 no thanks just fix the struts and wheel balance. Well didn’t have the parts, had to order them and that took 4 days. Part of changing the struts you should make sure the strut mount is changed also, i starts to call 8 am on Friday to make sure that was done also, no communication at all, ask to speak to a supervisor took all day and 6 phone calls! Finally got through to one at 1 pm. Picked up the car at 1 minute to closing and guess what. IT STILL MAKES THE SAME NOISE!!!! They claim to have test drove it after repairs and say the concern is fixed. Total lie, you have to drive over 15 speed bumps through their lot to get to Williams road and the first one I went over I could hear same clicking noise plain as day. The repair did not correct the problem. The incompetence this place has is truly unbelievable. NEVER, EVER, will I go back to this place! Had just as many problems with Ford side Also. This time it was Hyundai service. More

Preston Powell did a great job finding us a car. He was friendly and patient with us as we looked. Answered our questions and if he was unsure of something not afraid to look into it for us. I went He was friendly and patient with us as we looked. Answered our questions and if he was unsure of something not afraid to look into it for us. I went in there with an open mind to an extent and we probably walked around for 1.5 hours browsing inventory all over the lot until I felt like I got it narrowed down. He helped us not only narrow down make and model but helped us choose the right one. Showed us features to compare and contrast the different years and styles. We went on a couple test drives and compared cars side by side in which we were considering. We ended up with a 2021 Ford Ecosport Titanium. More

The staff was amazing from our salesperson Dezwalker to the supervisor Aaron white and the director Steve holsinger very easy finance department. I appreciate all the staff for a stress free process... the supervisor Aaron white and the director Steve holsinger very easy finance department. I appreciate all the staff for a stress free process... More

Great experience. Vincent took his time and did not try to sell me on extra things I don’t need. He asked my budget and went straight in looking for the best car options for me and helped me with getting to sell me on extra things I don’t need. He asked my budget and went straight in looking for the best car options for me and helped me with getting my payments down to decent price. I’ve bought from Ricart before and will again in the future. My last car lasted 6 years so I’m excited to see where my new car takes me. Thank you for being awesome. More

NEVER BUY from this Dealer.I saw several vehicles being NEVER BUY from this Dealer. I saw several vehicles being marketed by this dealer on YouTube. I called to inquire about them. I was told, when sp NEVER BUY from this Dealer. I saw several vehicles being marketed by this dealer on YouTube. I called to inquire about them. I was told, when speaking to them they were being sold at $9k over MSRP. I couldn't believe a dealer would be so bold. Absolutely "Unethical". I'd never trust them!! More