Ricart Ford

When I arrived at Ricarts I was really nervous I wasn't sure what to expect I had never really did something like this on my own before everyone made it so easy Chad was very friendly when he greeted me to sure what to expect I had never really did something like this on my own before everyone made it so easy Chad was very friendly when he greeted me told him what I was there to look at he ask me why I choose the focus I drove one over the weekend from a rent a car and I loved the way it drove then he asked what was important to have in the car told him Chad showed me what they had which was a great selection saw a color I liked we took it for a test drive Chad was very informative about the car he made me feel relaxed he introdused me to Jason and he was just as Friendly as Chad they both made me feel at ease, I have already recommened Ricart to several of my customers at work , friends and family, I have talked to Chad and Jason on the phone since I have made my purchase they both made me feel like I was important as a person not just a customer and I think that's the way it should be, Thank you for your time. More

Super fast & efficient. Focused on giving lowest, best price promptly, yet allowed as much time as we needed to sit quietly and think over the deal before committing. best price promptly, yet allowed as much time as we needed to sit quietly and think over the deal before committing. More

Chad was very helpful covered all the options the new trucks offered covered all the radio settings to include the set-up of the phone also covered was the location of the jack and the reason for the fun trucks offered covered all the radio settings to include the set-up of the phone also covered was the location of the jack and the reason for the funnel a very good weath of knowledge and most friendly. More

The representives of Ricart Ford were exeptional, they were curtious, professional, and very amenable to helping anyway they could to make this a positive buying experience. I would not hesitate to purcha were curtious, professional, and very amenable to helping anyway they could to make this a positive buying experience. I would not hesitate to purchase a vehicle from Ricart again. More

We stopped in Saturday, St. Patty's day and were pleasenty greeted by Travis, decked out in his green shirt and bow-tie. Very polite, professional, and accomodating salesmen. I explained we knew w pleasenty greeted by Travis, decked out in his green shirt and bow-tie. Very polite, professional, and accomodating salesmen. I explained we knew what we were looking for and wanted to see if they had any vehicles that matched on the lot. They had 2, with the same options but the 2 motor options we wanted to look at. We told him we wanted to take some time to think about things and I needed to request my X-Plan pin. He said not a problem, gave us his card and was not pushy or using any pressure sales patterns at all. This was a key in us coming back less than 48 hours later and dealing with him to close the deal. When it came to Monday, he followed up with me during business hours and asked how things were and just to get a feel on where we stood. He told me about the extra $500 bonus cash for the auto show had been extended and we talked about our trade in. He passed me to his sales manager "Hawk" and he helped walk me through some issues we were having with the lender not releasing the title on the trade. Afer work we came to Ricart still not 100% sure we wanted to buy that night, but also knowing that the 0.0% and trade incentives etc. were not going to last forever. We took both models out for test drives and figured out which one we wanted. We sat down with Travis and Andrew and went over the X-Plan pricing and incentive options vs. 0.0% Ford financing. The best part was Andrew didn't put up the smoke screen I have seen too many times with the financing and payments. He came to us with the ACTUAL out the door costs and payment as is. Not the payment off the X-Plan pricing, then add the tax, title, etc. This was HUGE and made us feel very comfortable in dealing with both men. We came to a respectable payment, and went on to financing which was as pleasent as the previous sales portion. All together this is the 4th vehicle we have bought from Ricart, and they are my go to Ford Dealer along with the best used vehicles I've ever seen. More

Excellent service from Chad and the ricart team is the reason I keep coming back to this dealership. Thanks again and I will be back with my daughter soon, she'll need a car and ricart will be our first reason I keep coming back to this dealership. Thanks again and I will be back with my daughter soon, she'll need a car and ricart will be our first stop. More

Chad was very helpful He did not waste our time showing us what we were not interested in. Very professional, friendly, & knowledge re; our purchase. Thank you us what we were not interested in. Very professional, friendly, & knowledge re; our purchase. Thank you More

We were promply greeted upon arrival. Also, they were realistic. When we wanted a car that would be impossible for us at our place in life they were able to get us into a car that we still love! They did realistic. When we wanted a car that would be impossible for us at our place in life they were able to get us into a car that we still love! They didn't just say "no", they worked with us to get us what we needed and still enjoy. By far the best experience we've ever had! More

Chad did a great job, my kids live in Columbus and they will look him up next time they need a car. Jason went the extra mile to help us make a workable deal. Very favorable experience all the way around. will look him up next time they need a car. Jason went the extra mile to help us make a workable deal. Very favorable experience all the way around. More

This is our second purchase within a year, and we could not be more satisfied. After a great experience with Chad when we bought our F-450, we made sure to ask for him when we were ready to trade our sedan not be more satisfied. After a great experience with Chad when we bought our F-450, we made sure to ask for him when we were ready to trade our sedan. He offers great service that is consistent, and goes beyond the sale. I wanted a car that did not have navigation, or any other features I don't need, yet I definitely needed leather. He found me a car that had all the necessary features and offered to add leather at a very affordable price. At the end, I ended up with the car I wanted and within my price range. Thank you Chad for all your hep! More