Ricart Buick GMC

Great service and care for my needs. The care the salesman and finance rep gave me for my needs was excellent!!! It was so great I ended up buying 2 vehicles that day and they worked wit The care the salesman and finance rep gave me for my needs was excellent!!! It was so great I ended up buying 2 vehicles that day and they worked with me every step of the way. Its nice to get this kind of customer service and care nowa days. It makes spending this much money a little easier. This was my 4th and 5th vehicle from Dan Tobin in the past 15yrs and this was the best experience I have had. They worked hard to get me in and out as quickly as possible even after the sale. I strongly recommend them as your final destination for your next vehicle purchase. Thank you, thank you, thank you Dave Mc Mann (sales) and MaraLee Golden in finance. More

Wonderful experience Everything was great. I always enjoy working with Julie. I recommend this dealership anytime I can. I will be back for another vehicle. Thanks, James Everything was great. I always enjoy working with Julie. I recommend this dealership anytime I can. I will be back for another vehicle. Thanks, James More

excellent Hand the car i wanted at an acceptable price with fine sales personnel. Treated well. Dan Tobin was recommended by a friend. Drove the Regal for six w Hand the car i wanted at an acceptable price with fine sales personnel. Treated well. Dan Tobin was recommended by a friend. Drove the Regal for six weeks as a rental and was impressed. More

Great Service Everyone was very helpful and friendly. The proactive communication was great and so were the emails updating the status of my car. Would definitely r Everyone was very helpful and friendly. The proactive communication was great and so were the emails updating the status of my car. Would definitely recommend them to anyone. More

Adequate I have been to Dan Tobin several times because it is the closest Buick dealership to where I live. After the several experiences that I’ve had with th I have been to Dan Tobin several times because it is the closest Buick dealership to where I live. After the several experiences that I’ve had with them, I cannot say that they’re the best. I can say they are the best choice for me though. Overall, they have that slight bit of shadiness that some dealerships seems to have. I had to take my vehicle in for a total of 6 visits to fix something that should have been fixed after 2 or maybe even 3 times. In total, they had my vehicle for a combined 3 months for a creaky seat issue. I had a nice loaner each time, but if I wanted a loaner, I’d rent cars for a living. I just wanted my car fixed and returned to me quickly. Normal maintenance/service-wise, this was the first time I was having to pay for my oil change an tire rotation. They had a coupon online for a $49.95 Full synthetic oil change and tire rotation. When I scheduled my appointment, I made sure to specify that this was what I wanted. After they completed the job, the rep told me my total was $71! I said, what happened to the $49.95? “Oh, did you have a coupon?” he asked. I told him that I had scheduled it and let them know I wanted the deal they had going, all the while, as I’m standing there, I’m staring at the TV screen in the corner listing their services and the $49.95 was on that as well. Had I not paid attention to what my total was, they’d have drastically overcharged me. That’s just not a place I can fully trust. More

Travis is amazing! Travis helped my dad find a car in literally 30 minutes. My dad had a price range in mind and Travis not only kept him in that range, he got it even L Travis helped my dad find a car in literally 30 minutes. My dad had a price range in mind and Travis not only kept him in that range, he got it even LOWER! The entire process was easy and even a little fun! Travis is a great salesman and truly cares about the customer more than the sale. Thanks Travis! More

Used car purchase 2011 Buick Lucerne. Nothing but positive remarks regarding my salesperson. Nice guy, easy to work with. The car I bought had just come into the dealership and had not b Nothing but positive remarks regarding my salesperson. Nice guy, easy to work with. The car I bought had just come into the dealership and had not been through service or detailing. I made the deal and agreed to pick up the car when they go it done. Was pouring rain when I got the keys so didn't go through a lot but found minor flaws in the cleanup. Grease spots on the dash, stains on the carpet, and the car smells like some cheap car wash detergent. In addition I was supposed to get a copy of the CARFAX - thought it was in my paperwork packet - not there, didn't get it. Was supposed to get an owners manual - no to that one too although I was told that if another car like it came in they'd grab the owners manual out of that one and get it to me. - yeah, right. Sore spot for me was the tires. Original equipment manufactured in mid 2010. Even with only 27k miles on the car, eight year old tires are a safety issue and it should not have gone on the market without them being replaced. More

Good bodywork and no paperwork I had some front-end damage repaired at the body shop through Nationwide's preferred repair program. I found it a little odd that the estimator missed I had some front-end damage repaired at the body shop through Nationwide's preferred repair program. I found it a little odd that the estimator missed the damage to the grille during the first inspection, but the process itself was smooth and easy. More

Purchase used Buick Excellent service, friendliness, and follow thru. No problem recommending Dan Tobin in the future. What use to take 6-8 hours to make a purchase was Excellent service, friendliness, and follow thru. No problem recommending Dan Tobin in the future. What use to take 6-8 hours to make a purchase was done in 4-5 hours. Very satisfied. More

Diagnostic/Service I was corned into having my car worked on at this Dealership. I made an appointment for a diagnostic test - I was told this is complimentary as I boug I was corned into having my car worked on at this Dealership. I made an appointment for a diagnostic test - I was told this is complimentary as I bought my vehicle from Dan Tobin. Andrew "Drew" called me from his cell to tell me it would cost $300 to replace the battery. That was a shocking but after being convinced that ALL other auto body shops would "ruin" my engine/car I needed to get this done by a professional. As I went to check out - my bill was now $400. Drew indicated he gave me $30 off but it was clearly charged back to me as "parts and labor". This was not the price we agreed on when he called me and convinced me changing a battery would completely ruin my car if I took it anywhere else I felt that I had no choice - On top of that it was going to cost me $100 for the diagnostic. I chose to take my vehicle to the dealership expecting to receive the truth in its entirety - this was certainly not the case for Dan Tobin. I would also like to mention that as a woman, I do not recommend this dealership. More