2539 Billingsley Road
Columbus, OH 43235
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My wife & I drove about2 hrs to look at a Jeep, we dealt with Andre, he was awesome. Made the entire experience very smooth! We ended up making a deal & brought home a great Jeep!
The car salesman was great but the offer fell through due to my employment ricart called me to bring the car back that I had for almost 2 weeks. I took the car back asap & was told my down payment would be back in my account within an hour. Checked my account & my money wasn’t in there called ricart & they said my money would take 1-3 days that’s not appropriate since they have the car I should have my $ since I’m trying to buy another car. The guy in finance was rude so rude I hung up on him. If I don’t have my money today I’ll be reviewing ricart on Facebook & next the better business bureau I promise that. It’s not ok for you to have the car & keep my money so I’ll be letting everyone know how you guys conduct business
Ricart was pretty easy to work with! Living 2 hours away was difficult but Joseph made it work and helped out a ton! He answered calls fast, working with me on his time off and helped seal the deal. He was a great guy and very personable but also professional and got business done! Only had one hiccup along the way but Joseph and his manager Jonathan made it work! Great deals, easy to work with, and great staff.
I leased a car from Dan Tobin. Three years ago when I leased a second time the over milage balance was financed into the new lease. I purchased a new car a month ago and said I don't want to pay anything out of pocket. I recently received a $2000 bill from GMC. Dan Tobin (sarcastically and patronizingly) said I should have caught the problem in financing as if that's what I do. I didn't catch it last time and it was done but this time it's on me according to them. I would not recommend doing business with Dan Tobin.
I am shopping for a new car, stopped in to Dan Tobin Buick this past Saturday 5/9/20. After being to a few other dealerships I wasn't expecting ideal COVID practices, Dan Tobin proved to me that dealerships can meet the COVID requirements. As a healthcare worker I am all too aware of how a business should provide safety for it's employees as well as its customers, Tobin Buick clearly goes above and beyond. I worked w/Matt, who thankfully knew how to properly wear a mask. I have had other sales individuals at other dealerships with masks half off face, sales person playing with them trying to keep them over nose, not knowing how to keep their distance, etc. Very annoying. Not only was Matt respectful by wearing his mask properly, wiping keys down, anything I was to touch, but in observing the dealership as a whole I was truly impressed! When you walk in ,there is hand sanitizer, with a whiteboard asking for all to use it, encouraged mask wearing, and to keep our social distance. Chairs at the sales force desk were properly distant. I went to the service area to test drive, unbelievably clean. The service reps were very polite answering my questions regarding service issues with the 2 vehicles I was looking at. In waiting for a couple of minutes, I noticed in the distance staff cleaning tables/chairs. I would invite any other dealer looking to provide a positive experience in this very difficult time to visit Tobin to learn how! PS: I rarely, if ever, write a review, I felt my experience deserved this very positive review!
Had a great experience my sales rep James Watkins was knowledgeable, fun and honest would recommend James and Dan Tobin to anyone this was a good experience
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