Ricart Buick GMC

Fantastic Service Victor was friendly, informative and genuinely caring. He looked out for our interest and tried hard to give us what we were looking for in financials Victor was friendly, informative and genuinely caring. He looked out for our interest and tried hard to give us what we were looking for in financials and car. He did an excellent job! More

Excellent service Very informative! Went to discuss buying a new car. Was able to test drive the 2019 GMC Terrain. Very nice car to drive and handle. Once the decision Very informative! Went to discuss buying a new car. Was able to test drive the 2019 GMC Terrain. Very nice car to drive and handle. Once the decision was made to purchase, they were fast and efficient to get me back on the road. Very friendly!! More

No Tire Rotation/Maintenance Came in on a Friday at 4:30 for basic oil change, tire rotation and maintenance for a 2018 Acadia. Paid $66 for oil change and tire rotation/maintenan Came in on a Friday at 4:30 for basic oil change, tire rotation and maintenance for a 2018 Acadia. Paid $66 for oil change and tire rotation/maintenance. Took over one hour, left and realized the tires were NOT rotated, and NOT filled to proper PSI. Immediately called...no answer. Left a message. No one there when I returned around 5:45. No one called me back on Saturday morning so I had to call again. Went back in, took over one hour again to do something I already waited one hour the night before. Very disappointed in Dan Tobin. Saturday morning, men at the desk argued about who would have to rotate the tires and provide proper maintenance...in front of me! Why schedule an appointment on Friday at 4:30 if no one wants to do their job then???? Terribly frustrating situation and insulting to my intelligence as a woman. I can read a tire gauge and know how to access the computer in the car. Shame on your service department. I don’t know the names of the people I dealt with, except for the fact the men at the counter said “if Devan didn’t do it Friday night, then he’s doing it today”. I would not even give you one star above, but this won’t let me submit without at least one star. That’s not very representative of this situation! More

Dave McMann is the BEST!!! Dave McMann, Adam Cottrill, and Rick Schoen made the new car experience extremely fast and easy!!! They were very informative and professional!!! It w Dave McMann, Adam Cottrill, and Rick Schoen made the new car experience extremely fast and easy!!! They were very informative and professional!!! It was the best car purchase experience I've ever had!!! More

Great people great place! Julie and sales manager Adam were great to work with. Finance manager was also very friendly and a pleasure to work with. Overall a great experience! Julie and sales manager Adam were great to work with. Finance manager was also very friendly and a pleasure to work with. Overall a great experience! More

Sealant applied This was my first visit and it was to have the sealant applied inside and outside, so not much interaction with the personnel. The rental car they ob This was my first visit and it was to have the sealant applied inside and outside, so not much interaction with the personnel. The rental car they obtained for us is another story. It was dirty inside and out. More

Dan Tobin Chevrolet My salesman was Travis and he was wonderful! He answered all the questions I had and was very friendly and nice. He made me feel like a close friend. My salesman was Travis and he was wonderful! He answered all the questions I had and was very friendly and nice. He made me feel like a close friend. Him and Brad worked hard to get me the best deal on my new Cruze and I'm so thankful for them! I'd recommend them to everyone! So professional, helpful, and kind. I couldn't have asked for anyone better than him! They will get my business for sure for the next time! More

Fast and friendly All the staff where very friendly. Derrick really did a great job of walking me through the whole experience. Tate did a awesome job explaining al All the staff where very friendly. Derrick really did a great job of walking me through the whole experience. Tate did a awesome job explaining all the financial responsibility. Over all great experience More

How not to treat customers My service visit was on par with some of the worst customer service I've ever received. I brought my vehicle in for an oil change and to get an estima My service visit was on par with some of the worst customer service I've ever received. I brought my vehicle in for an oil change and to get an estimate for some body work. After leave multi voicemails that day for the service tech Marty, none were returned and I had to go an entire day without my vehicle. Upon calling in the next morning, I was greeted by not one, but two rude techs. I was told that my car was ready and had been yesterday. Upon questioning the tech as to why a voicemail was not left, he just rudely said it was and then hung up. No mention of the body quote or even a soft transfer to the body shop to continue service while my vehicle was there. We purchased this vehicle from Dan Tobin, but will no be returning in the future for service or purchasing new vehicles. More

New Lease Purchase Experience at Dan Tobin Buick GMC Travis George and his team provided excellent service to get us into the perfect vehicle for us. We appreciate your effort and assistance. We love the Travis George and his team provided excellent service to get us into the perfect vehicle for us. We appreciate your effort and assistance. We love the new Encore!! Thank you!! More