Ricart Buick GMC

In and out quickly with no hassles We had our vehicle for less than one day before it needed to be checked by the service department for an issue that popped up on the driver informatio We had our vehicle for less than one day before it needed to be checked by the service department for an issue that popped up on the driver information center display. My issue was addressed quickly and fixed correctly. I did not have to wait at the dealership while the repairs were done. I was provided transportation to get to a previously planned meeting. My salesman handled all the paperwork and details associated with the repair. I didn't even have to talk to a service advisor. More

Frustrated I have had my wife's GMC Terrain in and out of the service for a warranty problem since the beginning of the year. I think it was early July we got it I have had my wife's GMC Terrain in and out of the service for a warranty problem since the beginning of the year. I think it was early July we got it back last time, and we had a noise coming from the engine area. Called Glenn because I wondered if the serpentine belt had been replaced and he said it hadn't. I got some belt dressing and applied, because the belt looked good. It didn't work. We took it to get the oil changed the end of July at the Valvoline shop in Pickerington and I had asked them to see if the belt needed replaced, and they said it didn't. We took it in to our mechanics we have used over the years (Precise Automotive in Lancaster). The owner called me to tell me the noise was coming from the timing chain area. So I called Glenn back to let him know and get it in to be checked. Todd who I believe is a service writer, told me the problem was it being low on oil and that the noise went away. I had them go ahead and do an oil change and my wife picked it up yesterday. When she pulled in the driveway, I could hear the noise from in the house. Not fixed. Our goal was to trade for a new vehicle next month, but now I'm going to get not much for my trade, because of this engine noise. FRUSTATED! More

Great service, great people Yet another positive experience at the Dan Tobin family of dealerships. Timely service and the people I dealt with, Marty Sauter and Dave McMann, were Yet another positive experience at the Dan Tobin family of dealerships. Timely service and the people I dealt with, Marty Sauter and Dave McMann, were genuinely great to work with. More

Awsomeneiss with Monster Props They were very knowledgeable and did everything they could to make sure I got the beat deal at the best rate. Matt Yelling, Adam and The finance guy i They were very knowledgeable and did everything they could to make sure I got the beat deal at the best rate. Matt Yelling, Adam and The finance guy in financing were awesome. Keep these three musketeers together because me being impatient they kept me calm and pushed everything to go faster. More

Awesome Experience. Travis George was great- asked questions to what my needs and features I was looking for. Adam was helpful explaining how the various discounts worke Travis George was great- asked questions to what my needs and features I was looking for. Adam was helpful explaining how the various discounts worked. Tate was helpful with the financing since I bought 2 cars & best way to go. Overall, I was pleased with all 3 people and looking forward to a good relation with Dan Tobin GMC. More

I went in for an oil change they had a recall on the car. They said that it would take 6 to 8 hours to repair. I set up appointment to get to recall fixed they gave me a loaner car they call within two hours They said that it would take 6 to 8 hours to repair. I set up appointment to get to recall fixed they gave me a loaner car they call within two hours is that a car was done if they would check it on your chain going to have to lift back and had it done but the service manager first time wasn’t very nice and like I was a headache to take care of I wouldn’t deal with the dealership again in my life I would recommend this dealership anyone More

Bad experience at Dan Tobin Had to wait 2.5 hours for a "diagnosis" of my problem. My heater doesn't work on a car with only 35,000 miles on it. I received NO apologies for the l Had to wait 2.5 hours for a "diagnosis" of my problem. My heater doesn't work on a car with only 35,000 miles on it. I received NO apologies for the long wait and the service department couldn't have cared less about the serious inconvenience I had to withstand just to get an answer to "what is wrong" with the heater. Only cost $105 to tell me what was wrong then another $800 to do a repair!!!! Good bye Dan Tobin, forever!!! I went elsewhere for the repair. More

No wait.was quick Good.fast sevise.sercise maneger was very good.well present things..v ery caring explane evey thing.finsh fast althogh did not have appointment.will Good.fast sevise.sercise maneger was very good.well present things..v ery caring explane evey thing.finsh fast althogh did not have appointment.will come back again More

Dan Tobin GMC is awesome Friendly and knowledgeable staff. A very comfortable waiting area. Service completed as stated. I choose to wait, was given updates. Nice that I could Friendly and knowledgeable staff. A very comfortable waiting area. Service completed as stated. I choose to wait, was given updates. Nice that I could have been taken home had I decided to do so. More

Excellent Victor Arnold was a very nice sales rep. He made me feel comfortable and work with my credit issue. And got me approved for what I wanted in there end Victor Arnold was a very nice sales rep. He made me feel comfortable and work with my credit issue. And got me approved for what I wanted in there end. Thanks Vic. More