Reynolds Ford Lincoln of Edmond

I had a fluid leak on my new Explorer They provided me with an automobile while mine was being fixed. The repair was completed quickly and everyone bent over backward to make a bad experi They provided me with an automobile while mine was being fixed. The repair was completed quickly and everyone bent over backward to make a bad experience good. More

Service after the sale?? Service Rep was very courteous. Although when I was sold a CPO and told that I wouldn't have to worry for a year management didn't hold to the promise Service Rep was very courteous. Although when I was sold a CPO and told that I wouldn't have to worry for a year management didn't hold to the promise. I've had car 5 months and first thing that comes up they won't help or even call me back. I asked for someone to call and my service rep told me that a manager won't call or honor what I was told. Sad. Currently looking at buying another car... But not here, lesson learned. More

First time visit for repair The service men, the managers, the workmen went out of their way to be helpful and courteous. The work was done in a timely manner, and they communica The service men, the managers, the workmen went out of their way to be helpful and courteous. The work was done in a timely manner, and they communicated ahead of time what the cost would be.. More

Great Service Had an oil change and brake problem. Matt was great about walking me through my options and helping me to find the best solution at the best possible Had an oil change and brake problem. Matt was great about walking me through my options and helping me to find the best solution at the best possible price. No pressure. Just very helpful. More

Sold my way Matt was great from beginning to end. No pressure and was more interested in getting my needs met than closing a deal. He made the experience fast and Matt was great from beginning to end. No pressure and was more interested in getting my needs met than closing a deal. He made the experience fast and easy. Any Ford product I buy will be from Matt as long as he's in the business. More

Happy I a very happy with my new remote start that the dealership had put on my new car for me at no cost! Thank you. Sorry for the misunderstanding! I a very happy with my new remote start that the dealership had put on my new car for me at no cost! Thank you. Sorry for the misunderstanding! More

Phenomenal Determination and Perseverance Great buying experience...We called ahead and Matt Jones had trucks ready for us to view with the preferences we selected. We viewed them, drove one, Great buying experience...We called ahead and Matt Jones had trucks ready for us to view with the preferences we selected. We viewed them, drove one, and bought it! He was very informative, kind, and honest. We appreciated his non-pressure sales approach. Then we went to finance... the part I always dread. We were given a "decent" finance rate we agreed upon, but David Oakes knew we weren't satisfied with it. Apparently, he wasn't satisfied either because he called us days later (after original paperwork had already been signed) and shared how he found phenomenal APR and saved us thousands $$$! We returned late one evening to sign new paperwork, stayed later than business hours, and Jerry Stanley made us feel welcomed and appreciated. Reynolds Ford truly cares about the customer.... they persevere and don't give up.... stellar experience! More

Thank you Jon Morgan ! Many thanks to Jon Morgan for the time you took prior to the purchase of my truck, the "tour" of my truck, and in making sure it was all set when I dr Many thanks to Jon Morgan for the time you took prior to the purchase of my truck, the "tour" of my truck, and in making sure it was all set when I drove it off the lot ! Jon went above and beyond to make sure I understood the amenities of the truck and has been there when I had questions, no matter how big or how small ! 5 star ! More

Continuously exceptional I drive all the way from Moore just to go to their service department. They are always helpful and continue to earn my business back. Strongly recomme I drive all the way from Moore just to go to their service department. They are always helpful and continue to earn my business back. Strongly recommend. More

customer satisfaction I showed up about 40min early and Matt was still able to get me in and out pretty fast I really appreciated that kind of service. thanks I showed up about 40min early and Matt was still able to get me in and out pretty fast I really appreciated that kind of service. thanks More