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Renn Kirby Chevrolet
Gettysburg, PA
13 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 13 reviews
September 11, 2024
The worst dealership I ever dealt with. They put a battery in my Camaro over $500 with no previous idea what it would cost. I will never go there again. Much better dealership in York. They put a battery in my Camaro over $500 with no previous idea what it would cost. I will never go there again. Much better dealership in York. More
by debarahe
Employees Worked With
Never told me their name!
August 31, 2024
The folks have been very helpful, I worked with sales rep Jake, and he left me talk them down in price into a reasonable range on a 2017 Malibu, I Am very happy with this purchase! Just make sure you don’t p Jake, and he left me talk them down in price into a reasonable range on a 2017 Malibu, I Am very happy with this purchase! Just make sure you don’t pay their upfront price or you’ll probably be getting ripped off. More
by Braden
Employees Worked With
Jake
February 28, 2024
Do NOT buy, get your vehicle serviced, or work for any Renn Kirby dealership. They literally broke my vehicle during a simple oil change as well as will illegally change your payplan without your knowledg Renn Kirby dealership. They literally broke my vehicle during a simple oil change as well as will illegally change your payplan without your knowledge or consent. This dealership is unethical and extremely shady! More
by Alex
Employees Worked With
Robert Phillips
October 10, 2023
They Sold us a defective car! We drove from Northern Virginia and went to purchase a Pre Owned 2022 VW Passat with 15k miles and a Clean Carfax. The car had a malfunctioning Blind We drove from Northern Virginia and went to purchase a Pre Owned 2022 VW Passat with 15k miles and a Clean Carfax. The car had a malfunctioning Blind Spot Monitoring system and the Alert Light was ON at the time of purchase which both the Sales Person, Chris, and the Sales Manager, Mike, were made aware of. Mike had us contact a VW Dealership to confirm if the car is under the Factory Limited Warranty and it was after our call to the VW Dealership. Mike assured us that it will be fixed and just take it to the dealership as the car is under the factory limited warranty and we UNFORTUNATELY TRUSTED HIM. After purchasing the car and taking it to the local VW Dealership were we have been a longterm customer there, they notified us that this car had been worked on before and the Issue at hand is due to MISSING WIRES HARNESSES inside the door where the wires are CUT! Therefore, this is not a warrantable issue and we are responsible for the repair costs. After I communicated these issues and sent all documents to Mike and Chris, it took them a week to respond to me and yet when I was able to get Mike on a call he sated that they can’t do anything since the car is under warranty and they will be not making any efforts to correct this issue. Plain and simple, they sold us a defective car and took NO STEPS in correcting their mistakes and errors. After speaking with the VW Dealership, they told me that when Mike called them, he expected them to fix it and just cover the problem under warranty when this is not even a warranty covered problem. This is a problem they had to correct before selling a car and it is fully their responsibility and fault. The car has been sitting in the VW Service Center ever since and we cannot get any resolution from this Renn Kirby Management. A TOTAL DISASTER AND WHAT A HECTIC AND UNACCEPTABLE EXPERIENCE! Do yourself a favor and unless you are going for a New Car, don’t even bother going to this place until Mike, the Sales Manager, is no linger in place. Definitely not recommended nor should be suggested by any means! More
by Dara
Employees Worked With
Mike, Chris
March 14, 2023
Went in for hopes of a new car and they didn’t bother to check credit or anything . They didn’t even give us a chance, Waste of time and effort if you ask me. check credit or anything . They didn’t even give us a chance, Waste of time and effort if you ask me. More
by Nkipps
Employees Worked With
Sales manager
August 22, 2022
I caught them trying to scam me out of $500 while purchasing a vehicle!! Be very careful, most people probably never would notice how they did this. After I caught them, they called it a "mistake" an purchasing a vehicle!! Be very careful, most people probably never would notice how they did this. After I caught them, they called it a "mistake" and had me come in to redo all my paperwork and essentially give me my $500 back. First of all, I don't believe my sales associate, Ken, had anything to do with this, and as mentioned in previous reviews, was great and easy to work with. However, during negotiations on the trade-in value of my car, I had to deal with Ken's sales manager that day. I cannot remember his name, but he is not listed on their website. When he went back to his computer to print out another offer and raise the trade-in value at the bottom of the page, he also changed the middle digit of the purchase price at the top of the page which we had already settled on and no one mentioned this was to change. He did this in a very crafty way by changing $25,464 to $25,964. I didn't notice until I signed all paperwork and got home with the new truck. Luckily, I had snapped a picture on my phone of the of the original paper they showed me proving what they had did! They called it a "mistake". What a coincidence this number could change itself when it would not need to be re-entered in the computer? Also, strange how the hundred's place changed and not the thousands (too obvious and too big), nor the ten’s or one’s place which would not be worth the scam. Also, interesting that the price went up and not down! I feel bad for anyone who isn't bright enough to make honest money in this country and who apparently feel they need to cheat people to get by. Renn Kirby, do yourself a favor and fire the idiot who did this and promote Ken or any of your other honest sales associates to take on the role! More
by gowiththeflow15
Employees Worked With
Ken
May 26, 2022
I requested information online for a car purchase. I received a text message the next morning. I responded with multiple questions, never heard back from them again I received a text message the next morning. I responded with multiple questions, never heard back from them again More
by Deblyn1228
Employees Worked With
Climie
