55 Expedition Trail
Gettysburg, PA 17325
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Awesome dealership to do business with! Very transparent and they will work hard to get you approved!
The worst dealership I ever dealt with. They put a battery in my Camaro over $500 with no previous idea what it would cost. I will never go there again. Much better dealership in York.
The folks have been very helpful, I worked with sales rep Jake, and he left me talk them down in price into a reasonable range on a 2017 Malibu, I Am very happy with this purchase! Just make sure you don’t pay their upfront price or you’ll probably be getting ripped off.
Do NOT buy, get your vehicle serviced, or work for any Renn Kirby dealership. They literally broke my vehicle during a simple oil change as well as will illegally change your payplan without your knowledge or consent. This dealership is unethical and extremely shady!
They Sold us a defective car! We drove from Northern Virginia and went to purchase a Pre Owned 2022 VW Passat with 15k miles and a Clean Carfax. The car had a malfunctioning Blind Spot Monitoring system and the Alert Light was ON at the time of purchase which both the Sales Person, Chris, and the Sales Manager, Mike, were made aware of. Mike had us contact a VW Dealership to confirm if the car is under the Factory Limited Warranty and it was after our call to the VW Dealership. Mike assured us that it will be fixed and just take it to the dealership as the car is under the factory limited warranty and we UNFORTUNATELY TRUSTED HIM. After purchasing the car and taking it to the local VW Dealership were we have been a longterm customer there, they notified us that this car had been worked on before and the Issue at hand is due to MISSING WIRES HARNESSES inside the door where the wires are CUT! Therefore, this is not a warrantable issue and we are responsible for the repair costs. After I communicated these issues and sent all documents to Mike and Chris, it took them a week to respond to me and yet when I was able to get Mike on a call he sated that they can’t do anything since the car is under warranty and they will be not making any efforts to correct this issue. Plain and simple, they sold us a defective car and took NO STEPS in correcting their mistakes and errors. After speaking with the VW Dealership, they told me that when Mike called them, he expected them to fix it and just cover the problem under warranty when this is not even a warranty covered problem. This is a problem they had to correct before selling a car and it is fully their responsibility and fault. The car has been sitting in the VW Service Center ever since and we cannot get any resolution from this Renn Kirby Management. A TOTAL DISASTER AND WHAT A HECTIC AND UNACCEPTABLE EXPERIENCE! Do yourself a favor and unless you are going for a New Car, don’t even bother going to this place until Mike, the Sales Manager, is no linger in place. Definitely not recommended nor should be suggested by any means!
Went in for hopes of a new car and they didn’t bother to check credit or anything . They didn’t even give us a chance, Waste of time and effort if you ask me.
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