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Reliable Nissan - Service Center

Albuquerque, NM

4.1
849 Reviews

849 Reviews of Reliable Nissan - Service Center

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May 01, 2024

Service was great and done on time keep up the good work thank for your service More

by ijquidet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Every time I take my vehicle into the shop they tell me nothing is wrong with my vehicle or cannot duplicate the problem and they have my vehicle all day but when we leave the problem is still there. More

by MYNEEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Bodie, Steve Vigil
May 03, 2024 -

Reliable Nissan responded

We’d like to go over our findings with you but unfortunately we cannot identify you in our system by screen name to reach out directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 01, 2024

Have taken vehicle to fix same issue 3 times. Problem still not resolved. Under warranty. More

by DEEANDRA.LUJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
May 03, 2024 -

Reliable Nissan responded

We’d like to look into your concerns further and gather more information. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

April 30, 2024

I had a great experience, and it was much appreciated. Have not had this type of service with prior dealerships in the past, so very thankful. I would recommend their Service Department to anyone. More

by jojennings3869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bodie
April 30, 2024

The team was awesome! They have a new feature which shows additional services that may need to be updated and you can add the with the click of a button. The team also rec More

by Jennifer Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua in the service department, Steve Vigil
April 30, 2024

Before you even get to the service center you will have to beat off at least two sales people who are going to stick their hands in your car window. When you get to the service center the people there are More

by O.b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick from service was great
May 03, 2024 -

Reliable Nissan responded

We’d like to address your concerns directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

April 27, 2024

Easy to make and appointment, I was able to speak with a real person. Everyone was very friendly. More

by gishwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
April 27, 2024

very friendly, good customer service, professional and explained very clearly everything related to car service More

by GRACEOLAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
April 26, 2024

The managers were extra pushy to buy a car, even when we denied them more than 10 times she kept coming back and trying to get us into something even if we didn’t want it because we’re supposed to be trying More

by Amg112219ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
May 03, 2024 -

Reliable Nissan responded

We're disappointed to hear this feedback and we'd like to look into the situation. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

April 26, 2024

Service was great. Communication was amazing. Everyone who helped were so nice and helped with anything I needed. More

by MM.MONTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua mccracken
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