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Reliable Nissan - Service Center

Albuquerque, NM

4.1
950 Reviews

950 Reviews of Reliable Nissan - Service Center

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May 18, 2025

Good experience due to great communication. I didn't get to the approval of extra maintenance on time. I got a call and was offered an appointment. Great customer service. More

by amyjj53
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
May 19, 2025 -

Reliable Nissan responded

Thanks, Amy! We’re thrilled to hear you had a great experience and appreciated our communication. Our team is always here to help ensure everything runs smoothly. Your feedback means a lot to us!

May 16, 2025

Lobby music was too loud. Otherwise no issues Very few complaints. Nothing else to say More

by LMALONE961
Recommend Dealer
Yes
Employees Worked With
Manny
May 19, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad you had a good experience overall. We appreciate your input about the lobby music and will take it into consideration for future improvements. Your insights help us create a better environment for everyone!

May 14, 2025

Dylan was super helpful. Excellent & reliable service in town. I’m glad that service dept did thorough inspection. More

by Patelchirag11277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Reliable Nissan responded

Thank you for the great review! We're glad to hear Dylan was helpful and that you received excellent, reliable service. It's great to know the service department provided a thorough inspection—we appreciate your trust in us!

May 14, 2025

Great customer service Great on informing me about my services for my vehicle. Very helpful & professional service. More

by Lesley Hernandez
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
May 15, 2025 -

Reliable Nissan responded

Thank you for your feedback. We’re pleased to hear you were satisfied with the customer service and communication regarding your vehicle. We appreciate your support and look forward to assisting you again.

May 13, 2025

There are parts missing from my car after being repaired. I’m never buying another Nissan. I’ll keep my 240SX until I the SR20 dies. More

by THOMASGAMMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Reliable Nissan responded

We understand how important your vehicle is to you, and we regret to hear that your recent visit didn’t meet your expectations. While it’s disappointing to know you’ve chosen to move on from the brand, we’d still appreciate the opportunity to discuss your concerns directly and look into what happened with your repair. If you're open to it, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com. He would be glad to connect with you and see how we can help.

May 13, 2025

I got to the dealership 15 mins before my scheduled oil change. I was advised it would take 1hr to 1 hr and 45 mins for an OIL CHNAGE. After an hr I had my son go check on the progress of the car. He came More

by jpr1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Reliable Nissan responded

We understand how important your time is, and we regret that communication during your visit didn’t reflect the level of attentiveness you should expect from us. It’s clear that being left without updates while your vehicle was ready caused unnecessary frustration, and we recognize how that could be disappointing—especially when expectations around a routine service weren’t met. If you’re open to it, Manny Garcia, our Service Director, would really value the chance to speak with you directly. He can be reached at Mgarcia01@vtaig.com.

May 13, 2025

I had great service, I didn’t have many problems. Although a lot of people were involved with the deal, they took care of us. More

by dehnyazzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hronich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took good care of you throughout the process. We appreciate your trust in us and hope to work with you again in the future!

May 13, 2025

Although it took a bit longer than expected it was very good service. And a slightly expired coupon was honored. Thanks! More

by MPIOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 14, 2025 -

Reliable Nissan responded

Thank you for your patience and understanding! We're glad to hear you were happy with the service, and we're always happy to honor a coupon when we can. We appreciate your support and hope to see you again soon!

May 13, 2025

They got my truck and out fast did a great job truck look good Iam happy More

by ROLANDGURULE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Reliable Nissan responded

Thanks, Roland! We're thrilled to hear you’re happy with the service and your truck's looking great. Fast and quality work is what we aim for. We appreciate your support and look forward to helping you again in the future!

May 12, 2025

Always so friendly and fast when servicing my car. I live in Santa Fe but travel to Reliable Nissan in Albuquerque because I prefer your dealership and service department. More

by Favoritegramafavoritegrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Reliable Nissan responded

Thank you for making the trip from Santa Fe to see us! We’re honored by your loyalty and glad to hear our team continues to provide the friendly and fast service you deserve. We truly appreciate your support!

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