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Reliable Nissan - Service Center

Albuquerque, NM

4.1
913 Reviews

913 Reviews of Reliable Nissan - Service Center

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April 28, 2025

Quick, kind, and understanding. Professional, as well as personable Easy to work with, and follow up is great More

by RA.FONG
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
April 28, 2025

He did not communicate I phone call when the vehicle was ready. We had questions was referred to finances. And finances had to get document from services. Back and forth we had to pick up the vehicle waited More

by Drebollo116
Recommend Dealer
No
Employees Worked With
David Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
April 27, 2025

Ramon always has my best interest in mind. He always gets me in and out quickly with the best service. And always make sure I understand what has been done to my vehicle and make sure I don't More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Stevens
April 27, 2025

This is my second Nissan and I have always had Nissan service my car and have been very satisfied with the service and ease of making appointments. More

by ed3baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We’re thrilled to hear you’re a loyal Nissan customer! It’s great to know that our service and appointment system meet your expectations. Thank you for your continued trust in us!

April 26, 2025

Service dept was GREAT! Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their abilit More

by Leona Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Sanchez? great.
Apr 28, 2025 -

Reliable Nissan responded

Leona, thank you for your feedback! We're thrilled to hear you had a great experience with our service department. We appreciate your insights about the sales team and will address your concerns to ensure better communication in the future. Your input helps us improve!

April 26, 2025

Took good care of my vehicle and helped with any questions or issues I had More

by griegomark32
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
Apr 28, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team is always here to assist, and we appreciate your kind words. Looking forward to serving you again!

April 26, 2025

I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our maintenance team. Your satisfaction is our priority, and we appreciate your trust in us for your car care. Looking forward to seeing you again!

April 26, 2025

First I like to thank Nick the service MGR. Thank you for going above and beyond for my family and I! Great guy, very knowledgeable and helpful for our needs! We came in for a detail on ou More

by One up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thanks for your feedback. We're glad Nick provided excellent service, but we’re sorry to hear the detailing didn’t meet your expectations. Your comments about the interior and exterior cleaning are noted, and we’ll use this to improve our services. We appreciate you sharing your experience with us.

April 25, 2025

Very good however, I drove into Albuquerque last Saturday from Grants. It was storming in the big city. A trucker passed me and splashed slush and mud on my windshield. I ran out of washer fluid. No biggie t More

by a33angel1985
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 28, 2025 -

Reliable Nissan responded

Thanks for your detailed feedback! We're thrilled to hear you love your Nissan and appreciate your understanding regarding the washer fluid. We'll ensure our team reinforces fluid checks to avoid future issues. Safe travels, and we hope to see you again soon!

April 25, 2025

I immediately was able to get help, and everyone at the dealership was very nice. ?? it just took longer than expected, which was the only downside!! But overall it was worth the wait!!?? More

by CINDYDELORES33
Recommend Dealer
Yes
Employees Worked With
I know he is a true professional, and he is good looking and black
Apr 28, 2025 -

Reliable Nissan responded

Cindy, thank you for your wonderful review! We're thrilled to hear you received prompt assistance and enjoyed our team's friendly service. We appreciate your patience and understanding regarding the wait time. Your feedback helps us improve, and we look forward to serving you again!

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