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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,780 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,780 reviews

July 27, 2024

Mr. Isaac Moya went above and beyond to make sure that my experience there was great!! Mr. Moya is a great asset to your company. More

by PLY300ZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Isaac went above and beyond to make your visit exceptional. We’re lucky to have him on our team, and your recognition of his dedication means a lot. We'll be sure to pass along your kind words. If there’s anything more we can do for you, don’t hesitate to reach out.

July 27, 2024

The reliable Nissan team were courteous and professional. I took my armada in because of a Low tire reading that continued to pop up. The mitigated the problem. Unfortunately a service team member put too m More

by RDBUSG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We’re glad to hear that our team was courteous and professional, addressing your tire issue promptly. We apologize for the mishap with the glove compartment, but we’re pleased that our manager was able to resolve it quickly with a replacement. Your satisfaction is our top priority, and we appreciate your patience and understanding. Please let us know if there’s anything more we can do for you!

July 27, 2024

Sales person Kenny was the best! Will go to him for all future cars! Highly recommend working with him More

by Sjmartinez705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback! We're thrilled to hear that Kenny provided you with such a great experience. We'll be sure to pass along your kind words to him. We look forward to assisting you with all your future car needs, and we appreciate your recommendation! Enjoy your new vehicle!

July 26, 2024

Issac in the service department was so awesome and hopeful. Issac gave great customer service. More

by LETITSNOW681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with great customer service. He truly goes above and beyond to assist our customers, and we're glad you had such a positive experience. We look forward to serving you again!

July 26, 2024

Take my pathfinder for a noise breaks they just cleaned but still make a loud noise, they don’t fix the problem More

by mariajacobo691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Montoya
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July 26, 2024

Did not resolve issue with car. Car was taken to an independent repair company and they charged 150$ compared to the 550$ the service department wanted to charge More

by cookienora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim, Steve Vigil
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July 26, 2024

Professional service, clean areas where customers can see. Coffee and snacks are a nice touch. Very busy service dept. Shows a lot of customers are happy with the service. More

by clritterii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for the great feedback! We're glad you appreciated the professionalism and the clean areas, as well as the coffee and snacks. It’s wonderful to hear that our busy service department reflects the satisfaction of our customers. We look forward to continuing to serve you!

July 25, 2024

Isaac Moya did a very good job with helping me and explaining what I needed to understand More

by VIGIL_CASSIE3221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac moya
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac was able to assist you and provide clear explanations. We appreciate your feedback and look forward to continuing to serve you!

July 25, 2024

Complete professional service. I was expecting an hour wait, turned out to be about twenty minutes. Very friendly staff!!!! More

by TUENGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for the wonderful review! We're so glad we could exceed your expectations and get you on your way quickly. It's great to hear that you had a positive experience with our friendly staff. We look forward to serving you again in the future!

July 25, 2024

Worst dealership will never return there in sales dept did go above and help us get into a car and service dept no communication More

by joeae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service write. The only girl , Steve Vigil
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Aug 05, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us. We apologize for any lack of communication and for not meeting your expectations. Your feedback is important, and we strive to improve our services. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss your experience further.

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