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Reliable Nissan
Albuquerque, NM
1,782 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,782 reviews
August 04, 2024
We worked with an used car sales person he had promised floor mats for our car he told us that they were on order when after 2 weeks we went to check if they came in our sales person and the sales manager floor mats for our car he told us that they were on order when after 2 weeks we went to check if they came in our sales person and the sales manager went to the back and got us used floormats I asked if they were used they told me that they were new that wes not true More
by Jose.mata195
Employees Worked With
Sean Cordova
August 04, 2024
Reliable has had a hard time maintaining a good quality workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I have to bring the vehicle back while you bring the part in and then do a computer update on the system. Would have been nice to have had you ordered the part first since you knew what I was coming to have done. As for the staff they are very courteous and seem to try to want to do the right thing. More
by Flash
Verified CustomerEmployees Worked With
Steve Vigil
August 04, 2024
Every one was extremely nice and helpful. Just wished the process was shorter. I would definitely come back and buy a third car from here. Just wished the process was shorter. I would definitely come back and buy a third car from here. More
by egutierr5
Employees Worked With
Adrian Reynalds and Lindsey in finance
August 03, 2024
Service center is apparently to busy when I tried talking to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehic to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehicle was in for and felt like they just wanted me to go away we picked up the vehicle after 3 days and they stated they couldn't find anything wrong More
by STURGILL47
Employees Worked With
Ramon?
August 03, 2024
When I arrived Briana S. was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehi was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehicle only needed a bolt installed on the rear bumper, which I believe should have not taken very long. I was there for over an hour. I also believe that Briana and the young male advisor could work on their customer service skills. They need to pay more attention to their customers. More
by Mikey
Employees Worked With
Briana
August 03, 2024
Service advisors I dealt with on 7/31 were horrible. I had to call several times to get updates on my car with no response. Finally called the service mgr and he told me my service advisor Ramon was out I had to call several times to get updates on my car with no response. Finally called the service mgr and he told me my service advisor Ramon was out sick and that the computers were down which delayed work. So why didn’t I get a call with any of this information?? Totally unacceptable customer service. And so I missed work another day so the work could be completed. And again I had to be the one calling for updates. Why such a lack of communication. Also was informed that I had told the female who checked me in that I had said I did not need to be called; that was a lie. Why would I not want to know the status on my car? That was wrong on so many levels. More
by MCOOKA21
Employees Worked With
Steve Vigil
