Reliable Nissan

Reliable Nissan responded

Thank you for sharing your feedback. We sincerely apologize for the disappointment and inconvenience you've experienced. We understand how frustrating it is to have an oil leak after your oil change, especially when it has left oil on both your driveway and your son's driveway. This is not the level of service we expect from our team. We take your concerns seriously and would like the opportunity to address this matter promptly. Please contact our service management team directly so we can review what happened and discuss how we can help resolve the situation, including the concerns regarding the oil cleanup. We appreciate you bringing this to our attention and hope to have the chance to make things right.

Reliable Nissan responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Romon provided you with such outstanding service and got you back on the road quickly. Your recognition of his sense of urgency and dedication truly means a lot to our team. At Reliable Nissan, we take great pride in our employees and their commitment to delivering exceptional service to every customer. We're grateful for your kind words about our team and appreciate you taking the time to share this positive feedback. Thank you for choosing us for your automotive needs!

Reliable Nissan responded

Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that your visit was efficient and that you found our service to be quick. It's wonderful to know that our team member provided you with excellent customer service and made your experience a friendly one. We truly appreciate your kind words and are grateful for customers like you who recognize the effort our team puts into delivering quality service. Your feedback means a great deal to Reliable Nissan.

Reliable Nissan responded

We are thrilled to hear about your wonderful experience with your new car and our team. Your happiness with your purchase means everything to us, and we're delighted that our employees were able to work with you to find the perfect solution. At Reliable Nissan, we believe in building genuine relationships with our customers, and it's incredibly rewarding to know that our team's dedication to working collaboratively with you made such a positive impact. Thank you for taking the time to share your experience - your feedback helps us continue to provide the authentic, professional service that every customer deserves.

Reliable Nissan responded

Thank you for sharing your feedback. We're sorry to hear that you left feeling frustrated after your oil change experience. We understand how important clear communication and trust are when it comes to vehicle service. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact our management team at your convenience so we can review the details of your visit and work toward a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with Kenneth "Packman" and our team at Reliable Nissan. Providing exceptional customer service is what we strive for, and it's wonderful to know Kenneth made your car-buying experience a memorable one. We truly appreciate your recommendation and your business. Congratulations on your vehicle, and we look forward to assisting you again in the future. Enjoy the ride! 🚗😊

mikeprecechtel responded

Great sales team and. Service! Thanks again!

Reliable Nissan responded

Thank you for taking the time to share such a wonderful review! We are thrilled to hear about your fantastic experience with Karina at Reliable Nissan. Karina is dedicated to providing exceptional customer service, and we're delighted that her friendliness, professionalism, and commitment to helping you find the right vehicle made such a positive impression. Taking the time to answer questions, explain the process clearly, and ensure our customers feel comfortable and confident in their decisions is exactly the experience we strive to provide. We truly appreciate your recognition of Karina's knowledge, patience, and attention to detail. It's wonderful to know she made your car-buying journey smooth, stress-free, and enjoyable without ever making you feel pressured. Thank you for your recommendation and for choosing Reliable Nissan. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! 🚗😊

Reliable Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that Frank and Karina provided such outstanding service during your visit to Reliable Nissan. While we're sorry we weren't able to earn your business this time, we're grateful for the opportunity to assist you. It's wonderful to know that Frank and Karina created a welcoming, informative, and pressure-free environment while helping you explore your options. We believe that every customer deserves respect, transparency, and exceptional service, regardless of the outcome, and we're thrilled that their professionalism, patience, and positive attitude made such a lasting impression. Thank you for your kind words and recommendation. If your vehicle needs change in the future, we would be honored to assist you. We appreciate you choosing Reliable Nissan and wish you all the best! 😊🚗

Reliable Nissan responded

Thank you for sharing your wonderful experience! We are thrilled to hear that Karina and Isaac provided you with such exceptional service while helping you explore the Nissan Frontier at Reliable Nissan. Karina and Isaac are dedicated to creating a welcoming, informative, and pressure-free experience for every customer, and we're delighted that their professionalism, friendliness, and attention to your needs stood out throughout your visit. It's great to know they took the time to answer your questions, provide detailed information, and ensure you felt comfortable every step of the way. We truly appreciate your recognition of their knowledge and customer-focused approach. Our goal is to make the vehicle-shopping process enjoyable and stress-free, and we're glad Karina and Isaac delivered that experience for you. Thank you for your recommendation and for considering Reliable Nissan. We look forward to assisting you again in the future, and we'll be sure to share your kind words with Karina and Isaac! 🚙😊

Reliable Nissan responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Maria and Karina provided you with outstanding customer service during your visit to Reliable Nissan. Even though you decided not to purchase a vehicle at this time, we're grateful for the opportunity to assist you. It's wonderful to know that Maria and Karina made your experience enjoyable, comfortable, and pressure-free while taking the time to answer your questions and explain the vehicle features. Providing a welcoming and informative environment for our customers is always our goal. We're also happy to hear that the Nissan Sentra made such a positive impression on you! It's a fantastic vehicle, and we're glad you had the chance to experience everything it has to offer. Thank you for your kind words and recommendation. We'll be sure to share your feedback with Maria and Karina. We hope to have the opportunity to assist you again in the future whenever you're ready. Safe travels, and thank you for choosing Reliable Nissan! 🚗😊