Reliable Nissan

Worst experience ever!! I bought my first car from Reliable Nissan and it was by far the absolute worst experience I've ever had. I left the lot crying, twice! I went in o I bought my first car from Reliable Nissan and it was by far the absolute worst experience I've ever had. I left the lot crying, twice! I went in on a Sunday, just to look but of course they suckered me into going in and we talked numbers. I told them my price range and everything seemed to be going well. While I was filling out my finance paperwork, I was advised by Brandon P to lie about my income and other information. Due to it being Sunday and the banks were closed, I had to go back Monday to "seal the deal." I returned Monday and their attitudes changed from super nice and friendly, to completely rude. I waited about 2 hours for them to even take me to the back. I looked at the paper work and a lot of things were changed. My car payment went up $200! They also added a bunch of things without my permission. It was very sketchy. I did not sign anything this day. After confronting Brandon about the changes, he brought in Manny, the "finance manager." Manny was very unprofessional and rude. He came in the office and was not open to listen to anything I had to say. An argument began to happen and at that point, I decided I didn't want the car anymore. I handed him the car keys and Manny told me, "It's too late, you already signed!" Which I did not! We got up and walked outside and Manny chased my family and I outside, screaming "if you leave this car here I will have it towed to your house and make sure you get the bill for it." (I have this all on video by the way) I left crying, and my family and I had to Uber home. Two weeks go by and I receive a billing statement in the mail. How did they manage to "seal the deal" without any of my signatures? I have no idea. I went back to the dealership to pick up the car and they had the car salesman, Jeremy, hand me the keys. Manny saw me and he just smirked at me. Out of this whole experience, Jeremy was the most helpful and professional employee we came across. Super friendly! Great salesmen. If he moved to a different dealership, I would definitely recommend him. I ended up stuck with the car and the car payment. I definitely do NOT recommend this dealership to anyone. More

Great experience! Mauricio was very helpful and courteous. Not pushy and attentive to my needs. JR his supervisor was helpful and fair to get the deal done and helped e Mauricio was very helpful and courteous. Not pushy and attentive to my needs. JR his supervisor was helpful and fair to get the deal done and helped even after the purchase. These two guys I would recommend to anybody. This is my second vehicle purchased here and I won’t go anywhere else. More

2019 Versa Mauricio was great. Got my blue car and loving it! Would recommend Reliable to anyone. Thank you again Mauricio go Steelers. (cough cough cough). Mari Mauricio was great. Got my blue car and loving it! Would recommend Reliable to anyone. Thank you again Mauricio go Steelers. (cough cough cough). Marie Duran More

Easy going and straight forward Salesman Mauricio was extremely polite and friendly. Not overly aggressive which allowed a comfortable vehicle viewing, selection and purchase.He was Salesman Mauricio was extremely polite and friendly. Not overly aggressive which allowed a comfortable vehicle viewing, selection and purchase.He was extremely helpful and accommodating throughout the entire process. Mauricio displays potential of successful salesman as his knowledge increases. If I recommended any family or friends to visit this dealership, I would direct them to ask for Mauricio specifically because of the demeanor and professionalism he displayed during my visit and purchase. More

Great Service I went on a Wednesday and Mauricio was great in explaining the features of my new Nissan Kick SR. He was very attentive and help me pick out a car tha I went on a Wednesday and Mauricio was great in explaining the features of my new Nissan Kick SR. He was very attentive and help me pick out a car that had Apple CarPlay (a must for me). The best part was probably the test drive; coming from a Mini Cooper, the ride was the smoothest I’ve ever driven. He even help me out with a lower interest rate than what my bank was providing me. More

Thank you thank you Luis Galvan and Reliable Nissan for helping me get my new 19 Nissan Armada. We appreciate it so much..if you guys are looking for a new veh thank you Luis Galvan and Reliable Nissan for helping me get my new 19 Nissan Armada. We appreciate it so much..if you guys are looking for a new vehicle I recommend you to go see this guy he’s amazing person with amazing customer service thank you so much Luis Galvan More

Rouge I love my new Rouge. Mauricio my salesman was the best! The finance department was very professional - I can't remember his name but he was great! I I love my new Rouge. Mauricio my salesman was the best! The finance department was very professional - I can't remember his name but he was great! I will highly recommend your dealership to others. More

Don’t waste your time All lies The manager Manny is the most arrogant person I have ever dealt with at a car dealer. He will lie directly to your face and smile. I am a long time cu The manager Manny is the most arrogant person I have ever dealt with at a car dealer. He will lie directly to your face and smile. I am a long time customer of Reliable Nissan and even bought a Chevy from Reliable Chevy once. But not after that experience. Kudos to the owner for hiring that lying xxxxx! You lost a customer for life. More

Sales rep great but take care of switching numbers @ signing Recommend the Nissan brand, and even sales rep, but not the sales management. I went with my father so he could buy a car. We clearly stated over and Recommend the Nissan brand, and even sales rep, but not the sales management. I went with my father so he could buy a car. We clearly stated over and over again our max. Sales rep turned us over to "Mgr" and he worked numbers. Found out later the switch was made. Great truck but didn't like the fast talking, complimenting, distracting sales mgr who couldn't produce original agreement papers even after saying "come in and I'll show them to you".... he didn't. More

Re “LIE” able!!! Buyers Beware!!! This company is by far a full of xxxx and markets FALSE ADVERTISING!!! I was in the market for a used Nissan Rogue. On the website a Buyers Beware!!! This company is by far a full of xxxx and markets FALSE ADVERTISING!!! I was in the market for a used Nissan Rogue. On the website a 2017 Black Nissan Rogue S was valued at $13,495 with 43,858 miles. I called and spoke with a manager of Manny and he was willing to assist in any way. I made a special trip from Denver, Colorado. When I arrived within 24 hours of the call, the manager JR. said he wouldn't honor the price listed on their website due to an employee listing error. Then, they tried telling us that the vehicle had no accidents when 2 out of the 3 reports listed there was an accident. So we passed on the vehicle, and said we would take another rogue which was the 2017 white SV. Listing price was $15,988 and JR said he'd let us take it for $15,000. To make the story short, he comes back and says $17,000! We said, No Deal! This company falsely advertises what they have online and will DICk you around. I wasted 4 hours with this dealership. This is not the place to do business with liars and never precise salesmen! To make matters worse, the Manager JR wanted me to write a negative review about Melloy Nissan! I've never been to that dealership nor spoke to anyone affiliated with that dealership! Reliable Nissan was so desperate for a car sale! By the way, the vehicle listed at $13,495 is now listed at $17,287! More than a SV!! These guys are morons!! More