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Reliable Nissan

Albuquerque, NM

4.3
1,837 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,837 reviews

February 08, 2025

I had got the basic Which I was told it came with all fluids topped off and my tire pressure check and rotated, they were rotated but the tire pressure weren't checked........ I might as well went to Wa More

by TCARLSTON1
Recommend Dealer
No
Employees Worked With
Auto department oil change
Feb 10, 2025 -

Reliable Nissan responded

We understand how important it is for every service to meet your expectations, especially when choosing a dealership for quality care. It’s concerning to hear that your tire pressure was not checked as expected, and we want to make this right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further and ensure your concerns are properly addressed.

February 08, 2025

They are always friendly, but when it comes to fixing my car i’m always having issues. They have tried to charge me for “new parts” when those parts aren’t even needed to fix my car. They had pulled my push More

by ariamincey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvin De La Cruz
Feb 10, 2025 -

Reliable Nissan responded

We understand how frustrating it must be to deal with repeated issues when bringing your vehicle in for service. Our goal is to provide thorough and effective repairs, and it’s concerning to hear that this has not been your experience. We would like to address your concerns in more detail and find a resolution for you. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further

February 07, 2025

I have bought a vehicle from here before and the sales person was the same very nice and helpful More

by BRIANALLTHETIME12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mcclaskey
Feb 10, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Brian! We're glad to hear that you had a positive interaction with our sales team again. Your feedback means a lot to us, and we look forward to helping you with any future vehicle needs!

February 07, 2025

The sales person was very helpful with the type of car I wanted and the total cost More

by rogall7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Portillo
Feb 10, 2025 -

Reliable Nissan responded

Thanks for your great feedback! We're thrilled to hear that our sales team was able to assist you in finding the perfect car at the right price. Your satisfaction is our priority, and we appreciate your support!

February 07, 2025

Mr. Abdul Kebe, The day we met at the Reliable Nissan car lot on 2/6/25, I felt blessed to meet you, considering the current State of Affairs of the US Political system. I don't get this feeling often f More

by JECHAVEZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
Feb 10, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your wonderful experience with Mr. Kebe. It’s always great to connect on a personal level, and we appreciate your kind words. Your support means a lot to us and reinforces our commitment to exceptional service.

February 06, 2025

My service rider Ramon Mendoza at Reliable Nissan has always given me and my vehicle 100% attention, he follows through with all services i require which means a lot in this industry.The dealership has More

by Pgarcia71ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experiences with Ramon and our team at Reliable Nissan. Your loyalty means the world to us, and we’re committed to providing top-notch service for all our customers. Looking forward to continuing to meet your automotive needs!

February 06, 2025

I will be continuing to take my business here at the dealership, knowledgeable, respectful, and can’t ask for more More

by JDITTMAN505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service and knowledge, and we're glad it shows. Looking forward to seeing you again at the dealership!

February 06, 2025

I have taken my vehicle to be serviced as I have the maintenance contract. My forward driving collision light comes on every day and I have asked repeatedly to get it fixed as it should be covered unde More

by stewart8994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Feb 07, 2025 -

Reliable Nissan responded

We understand how frustrating this must be, and we want to make sure we address these concerns properly. We would appreciate the opportunity to revisit your vehicle's service history and work towards a solution that meets your expectations. Please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

February 05, 2025

Quick & attentive. Has nice waiting area & has complimentary lyft service to accommodate your needs during service More

by bjjmonster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled you enjoyed your experience and appreciated our waiting area and Lyft service. Your satisfaction is our priority, and we look forward to welcoming you back soon!

February 05, 2025

The staff is friendly and helpful, processing each arriving customer as quickly as possible so we can get on with our day. I received a call when the work was done and was able to pick up the car soon More

by LindaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback, Linda! We're thrilled to hear about your positive experience with our team and Ramon. We're always here to ensure your visits are smooth and efficient. Looking forward to seeing you again for your next service!

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