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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,036 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,036 reviews

June 18, 2024

They have been providing service on my vehicles for 24 years. They do a good job. More

by GBPACKERS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua?
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to leave a review about your service history at Reliable Nissan! We are incredibly grateful for your loyalty – 24 years of trusting us with your vehicles is a true honor! At Reliable Nissan, we strive to provide exceptional service and build long-lasting relationships with our customers. We're happy to hear that you've consistently had positive experiences with our service department over the years.

June 18, 2024

In for oil change, no car wash was offered. Otherwise service was quick and great. More

by AJLOPE04956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're pleased to hear that you had a quick and great service experience at Reliable Nissan. We apologize for the oversight regarding the car wash not being offered during your visit for an oil change. At Reliable Nissan, we aim to provide thorough and attentive service, and we appreciate your understanding. If there's anything else we can do for you or if you have further feedback, please feel free to let us know. We value your business and hope to serve you again soon.

June 18, 2024

They were polite, they worked hard, they fixed the problem with our car, and they let us know when the work was done (before closing same day!). More

by lenzoalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
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Jun 20, 2024 -

Reliable Nissan responded

We're delighted to hear about your positive experience at Reliable Nissan! Providing polite and hardworking service is a priority for us, and we're thrilled that we could efficiently resolve the issue with your car before the end of the day. Keeping you informed throughout the process is important to us, and we're glad we could meet your expectations in that regard. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

June 18, 2024

The appointment booking process was very easy and convenient, the dealership is clean, all staff were polite and helpful. More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Reliable Nissan responded

We're thrilled to hear about your positive experience at Reliable Nissan! Making the appointment booking process easy and convenient is a priority for us, and we're glad that you found our dealership clean with polite and helpful staff. Providing excellent customer service is what we strive for, and we appreciate your feedback.

June 17, 2024

This was a great experience, was not pressured into any I didn’t want or need. Ex:car, warranty… More

by LTRUJILLLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you weren't pressured into any unnecessary purchases and had a great overall experience. Congratulations on finding the perfect vehicle for you! We know you'll enjoy it. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!

June 17, 2024

Rick would call to update me with my vehicle status. Took longer than expected to get it fixed and he offered me a rental which Stephanie got me in in less under 20 min of being there. They were both gr More

by REAL_REYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Stephanie
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We understand that while the repairs on your vehicle took longer than expected, you were impressed with the service you received from Rick and Stephanie. We appreciate your feedback!

June 17, 2024

It was a great experience and I been treated with respect and kindness by Cesar Chavez!! More

by BEATRIZ.DGUEZ15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you were treated with respect and kindness by Cesar Chavez. That's exactly what we strive for at our dealership.

June 17, 2024

John Lehr, was very helpful. We told him what we were looking for and he did a great job working with us to get what we wanted. More

by MONICA545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lehr, Lindsay Porter
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that John Lehr was very helpful in assisting you find the perfect vehicle. It's always our goal to ensure a smooth and successful car buying experience for our customers. Thanks again for choosing Reliable Nissan!

June 16, 2024

Went in for an oil change and spoke with Briana Salazar who was friendly, caring and knowledgeable. She not only treated me like an important customer but treated me as a friend although I’d never met her More

by RAY_MARES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Salazar
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We were thrilled to hear about your interaction with Briana Salazar in our service department. At Reliable Nissan, we strive to create a welcoming and informative environment for all our customers, and it sounds like Briana went above and beyond to achieve that for you!

June 16, 2024

Overall the service was excellent. My only issue was the fluids were not topped off, along with a courtesy car wash was not done. The service to check out was disjointed and the techn More

by genesspecialtys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your recent service experience at Reliable Nissan. We appreciate you acknowledging that the overall service was excellent. We are committed to continuous improvement, and your feedback is valuable to us. We hope you'll give us another chance to demonstrate the high level of service you deserve!

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