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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,117 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,117 reviews

April 30, 2026

Ramon is very professional and quick service let me know what to expect. Oil change and inspection of the transmission was done in one day. More

by angela130
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Apr 30, 2026 -

Reliable Nissan responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving professional service and quick turnaround time means so much to us. We're pleased that our staff was able to clearly communicate what you could expect throughout the process. Having your oil change and transmission inspection completed efficiently in a single day is exactly the kind of reliable service we strive to provide at Reliable Nissan. We truly appreciate customers like you who take the time to share their experiences with us.

April 29, 2026

Service is great, sales staff is not great. Service was quick and easy to set up. Sales staff are not great at all. More

by gamipreston
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Keck
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Apr 29, 2026 -

Reliable Nissan responded

We are happy to hear that you found our service department quick and easy to work with. Your feedback about the different experiences between our service and sales teams is valuable to us. We understand that consistency across all departments is important for providing the best possible experience. Your honest review helps us identify areas where we can continue to improve and ensure that every interaction with Reliable Nissan meets your expectations.

May 18, 2026 -

Reliable Nissan responded

Thank you for your feedback—we really appreciate you taking the time to share your experience. We’re glad to hear that our service team made things quick and easy for you—that’s exactly the experience we strive to deliver. At the same time, we’re concerned to hear that your interaction with our sales staff didn’t meet the same standard. That’s not the impression we want to leave. We’d truly value the opportunity to learn more about what happened and see how we can improve. If you’re open to it, please reach out to us directly so we can address your concerns and work toward a better experience moving forward.

April 28, 2026

I was kinda disappointed in Ken. He's a nice person, but I felt jacked around by his frequent "consultations" with management about how much he could give me for my trade in. I didn More

by dbaeren2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback. I’m sorry to hear that parts of your visit felt frustrating, especially regarding the trade-in process, pricing, and feeling rushed. That’s not the experience we aim to provide, and your comments will be shared with our team so we can improve how we communicate and support our customers during the buying process. I’m glad to hear that Ms. Salazar in finance made a positive impression—she takes great pride in being transparent and helpful, and we’ll be sure to pass along your kind words. We’d really value the opportunity to earn your full confidence next time. If you’re still searching for a 2022 GMC 2500 Denali, we’d be happy to help you track one down and make the process as straightforward and pressure-free as possible. Please feel free to reach out to us directly anytime—we’d love another chance to assist you.

April 28, 2026

Great customer service everybody friendly I love my pathfinder I am very satisfied with this company and how they service those in a timely man. More

by DJFRAGUA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team and that you’re loving your Pathfinder. Providing friendly, timely service is always our goal, so it means a lot to know we delivered for you. If you ever need anything down the road—whether it’s service, questions, or your next vehicle—we’re here for you. Thanks again for choosing us!

April 28, 2026

The staff was great. Both my salesperson and the finance department. This was an easy car buying experience More

by CHARLESGUTIERREZ57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Reliable Nissan responded

Thank you for the great feedback! We’re so glad to hear that both your salesperson and our finance team made your experience smooth and enjoyable. Making the car-buying process easy and stress-free is exactly what we strive for. We truly appreciate your business and look forward to assisting you again in the future!

April 27, 2026

Overall 5, however I think the charge for the leaks could've gone toward the billing of the rest of the of the repairs, as well as the 59.99 charge for picking up the oil. If you charged 10 customers f More

by YG67LORETTO
Recommend Dealer
Yes
Employees Worked With
Jesus Moya, Jesus Moya
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Apr 29, 2026 -

Reliable Nissan responded

We deeply cherish your loyalty and the time you took to share your experience with us. Your feedback about the billing structure for leak diagnostics and oil delivery fees is valuable, and we understand your perspective as a long-standing customer. We truly appreciate that you recognize the friendly and professional service our team provides. Your continued trust in our services means everything to us, and we're committed to delivering the quality care you've come to expect from Reliable Nissan.

April 27, 2026

The financial assistance was quick and easy. There was a lot of back and forthing from the agent to the manager that extended the actual sale itself further than it probably needed to be. But ev More

by PIERCE.MEGAN.91
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Reliable Nissan responded

We are thrilled to hear that our financing process was smooth and efficient for you. It's wonderful to know that our team's kindness and helpfulness made a positive impression during your visit. We understand that coordination between team members can sometimes extend the process, and we truly value your patience as we work to ensure every detail is handled properly. Your feedback about the experience helps us continue to improve while maintaining the quality service you experienced. Thank you for choosing Reliable Nissan and for taking the time to share your thoughts.

April 26, 2026

Craig was very nice and the experience was good fast and easy Craig was very friendly More

by lucas.mascarenas
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Stewart
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Apr 29, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re glad to hear Craig made your experience fast, easy, and enjoyable. Providing friendly and efficient service is what we strive for, and it’s great to know Craig delivered. We appreciate your support and look forward to helping you again in the future!

April 26, 2026

Abdul and his team are amazing! Made the experience of car shopping easy breezy! Amazing people!! More

by HEATWASHBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Reliable Nissan responded

We are overjoyed to hear about your wonderful experience with Abdul and the team! It's fantastic to know that we were able to make your car shopping journey smooth and enjoyable. Your kind words about our people mean everything to us, and we're thrilled that you found the process easy and stress-free. We truly appreciate you taking the time to share your positive experience at Reliable Nissan!

April 26, 2026

They said my vehicle was going to take 1 day cause they had the part available. Day 5 I called to let them know that it is unacceptable!!!Then they told me they should have it by the end of the day. I call More

by katmon57
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Apr 29, 2026 -

Reliable Nissan responded

Thank you for bringing this to our attention. This is not the level of communication or service we strive to provide, and I completely understand how frustrating it must have been to be without your vehicle for several days—especially after being told it would only take one. The lack of updates and not returning your calls is unacceptable, and I sincerely apologize for the inconvenience it caused you and your family. We also agree that your vehicle should have been returned to you in better condition. We’d truly appreciate the opportunity to make this right. Please reach out to us directly so we can address your concerns, review what happened, and work toward a proper resolution.

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