Reliable Nissan
Albuquerque, NM
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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From the time I walked into the dealership I felt like I was treated very well. I originally inquired about a Ford Trick on Cars.com. Chris Dunn called me very quickly after I had done the inquiry. Jared was treated very well. I originally inquired about a Ford Trick on Cars.com. Chris Dunn called me very quickly after I had done the inquiry. Jared introduced me to Chris upon my arrival at the dealership and after the introductions Jared and I went for a test drive in the truck I ultimately purchased. After the test drive and discussing some terms Jared introduced me to Michael in the finance department to work on the terms. Both Michael and Paul the finance manager worked very hard to get me financing that was both fair and affordable. I have purchased many vehicles in my lifetime and the experience I had at this dealership is the best ever. I genuinely felt like they wanted my business and would work as hard as necessary to earn it. More
The service I received from Abu was the best I have ever gotten in any purchase of my life. Not only was the experience wonderful, it was also helpful in my decision process of where I will be purchasing ev gotten in any purchase of my life. Not only was the experience wonderful, it was also helpful in my decision process of where I will be purchasing every single vehicle for the rest of my life. Abu was by far the best salesman I have had the luck of encountering, not only does he know everything about every vehicle on the lot, he was alos willing to help me make the best decision for my commute based off of his knowledge. I have never been so grateful to make a large investment. More
Our experience with Reliable Nissan: Our Sales Rep. Dan Shields, was impressive, he worked with us on our trade-in, all the while keeping our budget in mind. His professionalism and knowledge of the vehicl Shields, was impressive, he worked with us on our trade-in, all the while keeping our budget in mind. His professionalism and knowledge of the vehicle was exceptional. Dan even gave us a walk through of the dealership and the service area. It's not every day you get the Red Carpet treatment when you by a new car. Dan is not only a great asset to his customers but to Reliable Nissan. Our Customer Service experience with Leila was a refreshing change from the norm. Her approach and commitment of exceptional quality customer service was above and beyond. She even set us up for our first Oil Change and encouraged us to attend the Customer Appreciation dinner. John in finance was friendly and thoroughly knowledgeable of the warranty options available. He explained all the options and made suggestions, and we signed the paper work and were off in our new vehicle. Our experience was Fantastic, we will recommend Reliable Nissan to our friends and family. More
We went to purchase a used vehicle they had, I wanted. My friend was co signing for me so they pulled my friends credit before they came back to tell us that they sold the vehicle I was there to get.No good friend was co signing for me so they pulled my friends credit before they came back to tell us that they sold the vehicle I was there to get.No good communication there. So we looked at other vehicles any way. Did find something else so we proceeded to the paper work We got through the paper work wich took us 5 1/2 hrs. We got out at 10:30 pm on a friday night. Every one was nice at that point cause they said that it was a done deal and the vehicle was mine to drive home. Needles to say 2weeks and countless non returned phone calls I finally get a call saying that there was a problem and I had to return the vehicle. No one was friendly about any thing. They made me wait for over an hour just to get my keys back for my old car. I thought they Gave a 100% customer saticfaction. They must decide who to be nice to. They also should not allow 2 weeks to go by before asking for the vehicle back. It's cruel when you get to liking something that was way nicer then what you had. The belief I had that the vehicle was mine and no car payment due for another month well lets just say my finances are now all messed up cause of this situation of lack of communication and lack of customer care. More
I went into the dealership knowing what i wanted and how much i wanted to pay. I was not disappointed and Mr. Kebe woorked hard to get me where i wanted to be. much i wanted to pay. I was not disappointed and Mr. Kebe woorked hard to get me where i wanted to be. More
Everything was great except the price. My price is ok. But I think you guys could of helped get it a little lower. Overall I love my car and I was satisfied with getting the car I wanted. But I think you guys could of helped get it a little lower. Overall I love my car and I was satisfied with getting the car I wanted. More
Great cars...Thurman was the best sales person that I met in a long time keep up the good work Thurman!! I'm highly recommending this dealership to everyone!!! in a long time keep up the good work Thurman!! I'm highly recommending this dealership to everyone!!! More
Sales process was good. Didn't feel I was being pressured at all. Was quickly financed. Only downside was the amount of time spent having to decline the insurance/warranty packages at all. Was quickly financed. Only downside was the amount of time spent having to decline the insurance/warranty packages More
Very nice experience. We appreciated the personalized service that we felt we received. Follow-up was prompt and welcomed! The referral program is a nice touch, and we're hoping to tell our friends abo service that we felt we received. Follow-up was prompt and welcomed! The referral program is a nice touch, and we're hoping to tell our friends about the dealership. Love the new vehicle! More
Nissan, I would like to commend the excellent staff at Nissan, I would like to commend the excellent staff at Reliable Nissan in Albuquerque, NM. They completely went above and beyond to facilitate a pa Nissan, I would like to commend the excellent staff at Reliable Nissan in Albuquerque, NM. They completely went above and beyond to facilitate a painless purchasing experience. I honestly have not purchased a vehicle with such helpful, knowledgeable employees driven to earn such a high customer satisfaction rating. I will definitely recommend Reliable Nissan to family and friends! Sincerely, Aaron Archuleta More