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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,775 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,775 reviews

June 16, 2024

Went in for an oil change and spoke with Briana Salazar who was friendly, caring and knowledgeable. She not only treated me like an important customer but treated me as a friend although I’d never met her More

by RAY_MARES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Salazar, Steve Vigil
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We were thrilled to hear about your interaction with Briana Salazar in our service department. At Reliable Nissan, we strive to create a welcoming and informative environment for all our customers, and it sounds like Briana went above and beyond to achieve that for you!

June 16, 2024

I very much enjoyed my experience at reliable Nissan, especially Gabe Moya!. Terrific salesman! No pressure at any time! More

by jim72gto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you enjoyed your visit, especially your interaction with Gabe Moya. Congratulations on your new vehicle! We wish you many happy miles of driving.

June 16, 2024

Was right on it got it dune right away walked away with a car lol More

by Myersmatt12087
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Braden , Michael Bodie, Greg Hesslegrave, Manny Garcia, Steve Vigil, Damian Perez
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that our service team was "right on it" and got your car serviced quickly and efficiently. We appreciate you mentioning that you were able to walk away with a car – that sounds like a great outcome!

June 16, 2024

Nice work but the wrong battery was put in my key fob. Also battery died 2 weeks after visit. More

by Wende.schwingendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that the wrong battery was installed in your key fob and that it died only two weeks after your visit. At Reliable Nissan, we strive to provide exceptional service and ensure every detail is correct. We understand your frustration with this situation. We look forward to regaining your trust and exceeding your expectations in the future.

June 15, 2024

The service department did a good job after figuring out what needed to be fixed. More

by NYTROB22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We appreciate you acknowledging that the service department was ultimately able to fix your vehicle. If you have any questions or concerns, please reach out to us!

June 15, 2024

Really good service and great people's whi work there thanks for everything u guys do More

by KOWAKRIP3411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 18, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We truly appreciate your kind words about our service and staff.

June 15, 2024

Everything seems to run smoothly It was easy to make an appointment. Work on the car was done quickly and I was notified about other work that had to be done. More

by danielkarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
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Jun 18, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that everything about your recent service visit went smoothly.

June 15, 2024

The service is usually good, but it always seems that they are understaffed. Haven't been offered a car wash last three times I've been in. Nissan recall brought us in. Otherwise only come here when abso More

by rmillsalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your feedback about Reliable Nissan. We appreciate you acknowledging that our service is usually good, but we understand your frustration with our recent staffing levels and the lack of car wash service during your past three visits. We look forward to regaining your trust and exceeding your expectations in the future!

June 15, 2024

Had to go back to services. oil was leaking. Was not sealed correctly. Could have blew up engine More

by DEBORAHFORKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
Jun 21, 2024 -

Reliable Nissan responded

Thank you for contacting Reliable Nissan regarding your recent service experience. We sincerely apologize for the serious issue you encountered with an oil leak after a service visit. To regain your trust and address your concerns, we would like to connect you with Steve Vigil, our Service Director. Steve can be reached directly at Svirgil@vtaig.com. We value your business and hope to demonstrate our commitment to providing exceptional service in the future.

June 14, 2024

Should know their specials and explain to customers. Nothing was explained to me until I asked at the time of payment. More

by tsireletso.nare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We apologize for any confusion regarding the specials and for not providing that information upfront. We strive to ensure our customers are fully informed and will work on improving communication. We appreciate your input and hope to provide a more seamless experience next time!

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