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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,774 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,774 reviews

June 27, 2024

First oil change free of charge. Thank you. Greatly appreciated. Everyone very nice and professional More

by jimanon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bodie, Zach Roybal, Steve Vigil, Scott Rodriguez
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Jul 04, 2024 -

Reliable Nissan responded

Thanks for the kind words about your experience at Reliable Nissan! We're happy to hear you found our staff to be friendly and professional, and that you appreciated the complimentary first oil change. We strive to provide excellent service, and your feedback lets us know we're on the right track.

June 25, 2024

We worked with Janay and her approach was very kind when me and my family pulled into the dealership. She was very helpful when it came to finding my family a 8 seater vehicle. Gave us options and asked a l More

by nessa_neva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora , Sean Cordova
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so happy to hear that Janay was able to assist you and your family in finding the perfect 8-seater vehicle. We appreciate her thoughtful approach and dedication to meeting your needs. If you have any further questions or need additional assistance, feel free to reach out!

June 24, 2024

I don't know who Laura Myers is. Ramone and the Finance lady were kind and knowledgeable as well as accommodating. More

by rborde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Sanchez
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that Ramon and our finance team were able to assist you with such great service. We appreciate your kind words and look forward to serving you again in the future!

June 24, 2024

The problems my new car has are completely dismissed by staff and I feel I deserve more respect than that More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh McCracken
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Jul 01, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We are truly sorry to hear that your concerns were not addressed to your satisfaction and that you felt disrespected during your visit. This is not the level of service we strive to provide. To address your concerns directly, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. We appreciate your feedback and hope to regain your trust in our services.

June 23, 2024

Romano did an excellent job helping me with replacing my keys. Everyone was great!! Great job! More

by smkatner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mareno I think was his name??????
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Romano was able to assist you with replacing your keys and that everyone provided great service. We appreciate your feedback and look forward to helping you again in the future!

June 23, 2024

Reliable Nissan is the only dealership I will buy from! Thank you for all your hard work. More

by DAVIDSISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that you’ve had such a positive experience with us. We look forward to continuing to serve you in the future!

June 21, 2024

It was good but I didn’t get my car back right away and had to wait till the following day More

by SAMROMERO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We apologize for the delay in getting your car back to you. We understand how important it is to have your vehicle on time and appreciate your patience. If you have any further concerns or questions, please don't hesitate to reach out. We look forward to serving you again!

June 19, 2024

Cesar was terrific at helping our son find the car he wanted. Everyone at Reliable Nissan is professional and friendly. We appreciate your time and service! More

by lynchcastle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Sanchez, Zach Roybal
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Jun 20, 2024 -

Reliable Nissan responded

We're thrilled to hear about your positive experience at Reliable Nissan! It's wonderful that Cesar provided terrific assistance in helping your son find the car he wanted. We strive to maintain a professional and friendly atmosphere, and we're glad that our team met your expectations. Your appreciation means a lot to us. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. We value your business and look forward to serving you again in the future!

June 18, 2024

They have been providing service on my vehicles for 24 years. They do a good job. More

by GBPACKERS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua?, Steve Vigil
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Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to leave a review about your service history at Reliable Nissan! We are incredibly grateful for your loyalty – 24 years of trusting us with your vehicles is a true honor! At Reliable Nissan, we strive to provide exceptional service and build long-lasting relationships with our customers. We're happy to hear that you've consistently had positive experiences with our service department over the years.

June 18, 2024

Service was good; advisor kept us updated. Vehicle needed additional service work. Pleased with experience. More

by LORETTAMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Jun 20, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your recent service experience at Reliable Nissan! We appreciate you acknowledging the good service you received and that our service advisor kept you updated. At Reliable Nissan, we strive to provide clear communication and efficient service throughout the entire repair process. We're glad to hear the advisor kept you informed!

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