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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
912 Reviews
Call Service Center (505) 216-2993

912 Reviews of Reliable Chevrolet - NM - Service Center

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September 07, 2024

A great experience with all who work there they did there best to meet my needs. More

by ALDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember name.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your positive experience! We're delighted to hear that our team worked hard to meet your needs and that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

September 06, 2024

I have purchased from this dealer before and decided to return. Friendly and experienced staff make the buying process easy. More

by RONALD CHEROMIAH
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your continued trust in us! We're delighted to hear that our friendly and experienced staff made your buying process smooth and enjoyable. If you need anything else or have any questions in the future, feel free to reach out. We look forward to serving you again!

September 06, 2024

Took foooorever to complete a simple oil change and recall as well as left bolts out in my cup holders. I dropped off at 945 and literally didn't finish with it until 1:00. I had to keep asking as no o More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Pando-Gallegos
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Felicia, we understand that waiting for your service and experiencing communication issues can be frustrating. We appreciate you bringing this to our attention and want to ensure we address these concerns promptly. Please contact Cory Reeves, our Service Director, at 505-338-5932 or via email at creeves@vtaig.com at your earliest convenience. Cory will be able to assist you with any unresolved issues and ensure your experience meets our standards of service. Additionally, you may also reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 for further assistance.

September 06, 2024

Great customer service. Angel treated my wife and I awesome. He kept contact with us about our vehicle. More

by parrakenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel from the Service Department.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for the great feedback! We're thrilled to hear that Angel provided excellent service and kept you informed throughout the process. Your satisfaction is important to us, and we're glad Angel made your experience a positive one. If you need anything else or have further questions, feel free to reach out!

September 06, 2024

We have not had a car serviced by a dealership for some time since we tend to drive our cars to the ground. As such, there are no manufacturer's warranties to apply to our current automobiles. Our curren More

by DR555PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that your service was completed quicker and at a lower cost than expected. It's great to know our team could help keep your car in top condition and under warranty. If you ever need anything or have more questions, don't hesitate to reach out. We appreciate your trust in us and look forward to seeing you again!

September 04, 2024

I was treated good and they got the job done when they said they would More

by JPGUTIERREZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord -10
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September 03, 2024

The technician did a great job servicing my vehicle in a timely manner and kept it clean. More

by SISNEROSDAVID13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're pleased to hear that the technician did a great job and that your vehicle was serviced promptly and kept clean. If you need anything else or have further feedback, don't hesitate to let us know. We look forward to serving you again!

September 03, 2024

I had a 3 o'clock appointment and my truck was ready in 45 minutes. Good job! More

by EMMITT_BEGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change department
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear your truck was ready so quickly after your 3 o'clock appointment. We appreciate your feedback and look forward to serving you again! Great job to our team for keeping things efficient!

September 02, 2024

Everyone was friendly and service was fast. Every time I have gone to this dealership it's been an great experience. Oliver who sold me my vehicle recognized me and asked how I was doing. He de More

by Lori
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us and that Oliver went above and beyond to make your visit special. It’s wonderful to know that you’ve consistently received friendly and efficient service from our team. We look forward to seeing you again in the future!

September 01, 2024

Clean establishment, very friendly staff , very knowledgeable and professional. We did not purchase from them but they have adopted us anyway More

by Bruce Goette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Marcos
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Sep 09, 2024 -

Reliable Chevrolet - NM responded

Thank you so much for your kind words! We’re delighted to hear that you found our establishment clean and our staff friendly, knowledgeable, and professional. Even though you didn’t make a purchase, we’re thrilled to have made a positive impression and to have welcomed you. If you ever need anything in the future, we’d be more than happy to assist. Thanks again for your feedback and support!

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