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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
911 Reviews
Call Service Center (505) 216-2993

911 Reviews of Reliable Chevrolet - NM - Service Center

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September 20, 2024

Great team they always take care of business and very great customer service too thank you chevy team More

by GALLEGOSALBERT551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we’re always here to provide top-notch service. Looking forward to seeing you again soon!

September 20, 2024

Very courteous staff, work was done in a timely manner, facility was very clean and neat. I was very impressed. More

by pamharm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department and helped by several
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Pam, thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our team and facility. Your kind words motivate us to keep delivering great service. We look forward to seeing you again soon!

September 20, 2024

Clean, prompt, Cord was informative and knowledgeable. Just needed a check up and was taught quite a bit. More

by JONES_JOSHUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks, Joshua! We're thrilled to hear you had a great experience. It's fantastic to know that Cord's expertise made your check-up informative. We appreciate your feedback and look forward to seeing you again!

September 20, 2024

I was given one price for parts and labor, and when I brought my vehicle in the price doubled. I cannot trust that kind of service. More

by BARDUDEPHIL
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cord Trail
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Sep 24, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when pricing changes unexpectedly, and we appreciate your feedback. We strive for transparency in our communication, and your concerns are important to us. We invite you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932, at your earliest convenience. They are here to discuss this matter further and ensure your concerns are addressed.

September 20, 2024

Almost three hours to change oil and rotate tires. And, I had an appointment. Also, very hard sell to put fuel treatment in my truck, put fear tacktic in trying to sell fuel treatment More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristano Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Tom, we understand how frustrating it can be when an appointment takes longer than expected, and we take your feedback seriously. We also want to ensure that any recommendations for your vehicle are communicated clearly and without pressure. To discuss your visit in more detail, please reach out to Patricia Charles, Customer Relations Representative, at 505-338-5826, or Cory Reeves, our Service Director, at 505-338-5932. We're committed to addressing your concerns and improving your future experiences with us.

September 20, 2024

Excellent attention to service Courteous and professional. Quick yo respond to questions. Pleased with Reliant Chevrolet More

by Meodenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in providing excellent service, and your feedback means a lot. Thank you for choosing us!

September 20, 2024

Scheduling a recall fix was easy and accurate. The work was done on time and domination was prompt. More

by THEFWPROTCORS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear that your scheduling experience went smoothly and that the work was completed on time. Your satisfaction is our priority, and we appreciate your positive feedback!

September 19, 2024

The work performed on my car was adequate, but I did not appreciate the hard sell for other services. My Chevy Sonic had 60,000 miles. The service rep tried to tell me it was due for a transmission severa More

by caroljupham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 19, 2024 -

Reliable Chevrolet - NM responded

Hi Carol, thank you for your feedback. We're glad you found the work adequate but apologize for the hard sell experience. We aim to provide helpful recommendations, and we'll ensure our team is more aligned with service manuals moving forward. Your insights help us improve!

September 19, 2024

Customer service was great. Aaron Williams the associate I was dealing with was amazing, friendly, informative, assisted me with all the questions I had, funny as well, made me More

by AVAZQUEZA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Report | Print
Sep 19, 2024 -

Reliable Chevrolet - NM responded

Thank you! We’re thrilled to hear about your positive experience with Aaron. Our team strives to provide exceptional service, and it’s fantastic to know that Aaron made your visit enjoyable and informative. We appreciate your feedback and look forward to seeing you again!

September 18, 2024

Cord Trail was very helpful and let me know that when the work was completed he would let me know when my vehicle was completed. He was very professional More

by frank.bitonti64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Sep 19, 2024 -

Reliable Chevrolet - NM responded

Thank you, Frank! We're thrilled to hear about your positive experience with Cord Trail. Professionalism and clear communication are our top priorities. We appreciate your feedback and look forward to serving you again!

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