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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
911 Reviews
Call Service Center (505) 216-2993

911 Reviews of Reliable Chevrolet - NM - Service Center

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September 24, 2024

Angle was super helpful and he was able to get me in and out pretty fast More

by D.S_CARTER
Recommend Dealer
Yes
Employees Worked With
Angle
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Sep 25, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome feedback! We're thrilled to hear we provided you with quick and helpful service. Our team is dedicated to making your experience as smooth as possible. Looking forward to seeing you again soon!

September 24, 2024

The service appointment went well. The service advisor was professional and provided good guidance for the vehicle. The greeting and check out process was easy., More

by SHANNON_JAMESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
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Sep 25, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic feedback, Shannon! We're thrilled to hear that your service appointment went smoothly and that our team made a positive impression. Your experience is what we strive for, and we appreciate you taking the time to share it!

September 24, 2024

Clear, concise appointment. Staff was very friendly and informative. It was my first visit to the service center and I will be returning. More

by AJ Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in the Service Center (not sure of last name).
Report | Print
Sep 25, 2024 -

Reliable Chevrolet - NM responded

Thanks, AJ! We're thrilled to hear you had a great first experience with us. Our team is dedicated to providing clear and friendly service, and we can't wait to welcome you back!

September 24, 2024

My oil change was quick and the employees were all very helpful in navigating the process. More

by ERICA.OLGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review, Erica! We're thrilled to hear that your oil change was quick and that our team made the process smooth for you. We appreciate your support and look forward to seeing you again soon!

September 23, 2024

Was not happy with service. The service manager was not helpful and the sales department More

by DELPHINABIGPOND86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oliver and Cole.
Report | Print
Sep 27, 2024 -

Reliable Chevrolet - NM responded

We're concerned to hear about your experience with our service and sales departments. Ensuring our customers feel supported is important to us, and we’d like the opportunity to make this right. Please reach out to Patricia Charles, Customer Relations Representative, at 505-338-5826 or Cory Reeves, our Service Director, at 505-338-5932 so we can discuss this further and work toward a resolution that better meets your expectations.

September 23, 2024

Has been great since I bought my vehicle. Just went in for my first oil change and service department was helpful, knowledgeable and very nice. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Reliable Chevrolet - NM responded

Thank you, Andrea! We're thrilled to hear about your positive experience with our service department. Providing excellent support is our priority, and it’s great to know we met your expectations. Enjoy your vehicle, and we look forward to seeing you again!

September 22, 2024

Oil change & tire rotation had a short wait but everythinv was good to go after that. More

by MB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Sep 24, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear your oil change and tire rotation went smoothly. We appreciate your patience during the wait and look forward to helping you again in the future!

September 21, 2024

Thanks, Ryan McCray, our Service Writer, for an outstanding, professional job in servicing our 2020 Chevy Blazer! Tremendous customer service with quality workmanship. More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray, Service Department
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for the wonderful feedback, Corrales! We're thrilled to hear about your positive experience with Ryan and appreciate your recognition of our team's commitment to quality service. Enjoy your Chevy Blazer, and we look forward to serving you again!

September 21, 2024

They had the vehicle out as promised. Within the 5 hours of service And communication? Was excellent More

by RUBE.NM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crowder
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Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that we met your expectations with timely service and communication. Your satisfaction means a lot to us. Looking forward to serving you again!

September 21, 2024

Website scheduler is not good. I schedule service for my radio not working and an oil change and the representative said the online scheduler is not accurate. They were only able t More

by PORTILLOS.ADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Sep 23, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Adam. We're sorry to hear about the scheduling issues you encountered. We're continuously working to improve our online system and appreciate your patience. Your experience helps us get better, and we hope to serve you more effectively in the future.

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