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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
911 Reviews
Call Service Center (505) 216-2993

911 Reviews of Reliable Chevrolet - NM - Service Center

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October 17, 2024

Great service! Fast, reliable, efficient. They were so patient with my son and gave him a little tour until my car was finished. They were so kind. More

by NSHIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 17, 2024

Thanks! It was a quick oil change. In and out. Service center was good, and the sales department understood I was just looking, while waiting for my vehicle More

by steve.neo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome feedback, Steve! We’re thrilled to hear you had a smooth experience with our service center and sales team. Your satisfaction is our priority, and we appreciate you taking the time to share. Looking forward to seeing you again!

October 17, 2024

Staff was excellent and answered my questions and followed up with me about the process of the job and the communication was great More

by wgracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We're thrilled to hear that our staff made a positive impact and kept you well-informed throughout the process. Great communication is key for us, and it’s wonderful to see it reflected in your experience!

October 17, 2024

I left a message to the technician representative to have the service manager call me due to a complaint. Never received a phonecall. More

by jadsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
Report | Print
Oct 22, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must be not to receive the follow-up you were expecting after reaching out regarding your concern. Ensuring clear communication is a top priority for us, and it's disappointing to hear that we fell short in this instance. To address this matter directly, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, Cory Reeves, our Service Director, is available to assist you as well at creeves@vtaig.com or 505-338-5932.

October 17, 2024

Corey. Angel. Greg... Always professional. thank you for the consistency, absolutely knowledgeable and complete follow through. The best More

by xplosiveape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome review! We're thrilled to hear that Corey, Angel, and Greg provided you with top-notch service. Consistency and professionalism are our priorities, and it’s great to know we hit the mark. We appreciate your support!

October 16, 2024

I Will never go back to get service done at this dealership. Horrible customer service experience! More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Ken, our goal is to provide top-notch customer service, and we take concerns like yours seriously. To ensure we address your concerns properly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email at pcharles@vtaig.com. Additionally, you can contact Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 16, 2024

Very upfront and honest with the warranty service scheduling and able to work with my schedule. The service writer, Ryan, was super friendly and amazing to work with. More

by MATT M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Matt, thanks for the great feedback! We're glad to hear that our warranty service met your expectations and that Ryan made your experience enjoyable. We appreciate your support and look forward to serving you again!

October 16, 2024

Easy to make appointment. Service staff was very courteous and helpful when I arrived. Appreciate the ride home and back when service was complete. More

by KAPPY1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord in Servive
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your appointment easy and provided great service. We're glad you enjoyed the ride too. Your satisfaction is our priority, and we look forward to serving you again!

October 15, 2024

Very pleased with my experience, Aron from service dept was very helpful and excellent service. More

by laomi_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Aron made such a positive impact during your experience. Our team is committed to providing excellent service, and it’s great to see that reflected in your visit!

October 14, 2024

Service is excellent! Service techs are wonderful, helpful and friendly. They were so helpful and professional More

by KURMUDGEON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a great experience with our service techs. Our team works hard to provide excellent service, and your kind words truly motivate us. We appreciate your support!

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