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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,393 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,393 reviews

April 30, 2024

It took two days to get my car back. I was told it would be ready by 330. I called at 4:00 because nobody had called to let me know what was going on with my car. When I talked to some t More

by SANTANA8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos
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May 03, 2024 -

Reliable Chevrolet - NM responded

We're happy to hear we were able to resolve this situation, should you have further questions or concerns... please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

April 30, 2024

Oliver has helped us with vehicle purchases in the past and we will continue to return for service at reliable. Thank you! More

by ocbright2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Joshua helped us to find the perfect vehicle for our needs. I recommend him for anyone that needs help finding that perfect vehicle. More

by EB3tinab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Buerke
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Apr 29, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Fast and very easy to work with also super attentive to me and my grandmother More

by Noimad774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Customer service was excellent and very professional. I would definitely schedule here for service again More

by PETEMANES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

A good experience would return to these dealership in the near ifuture thank you very much More

by Sklmontoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marek Rasinski
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Ben is great and I love my car! He was very helpful and went above and beyond to make sure me and my husband felt comfortable. We will surely be coming back when we need another car More

by Janeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Benjamin went above and beyond to get us into the vehicle we wanted. Also he was very helpful and nice. More

by Ehfrank84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Process was relatively quick, came in and got the vehicle I was looking for. Great group of people, would recommend. More

by c507oleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marek Rasinski
Report | Print
Apr 30, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Extremely disappointed with my experience. Left my truck for 2 days, expecting diagnostics to be completed, but upon pickup, I was informed it had sat idle the entire time with no work done. U More

by Murrutia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Baros
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Apr 30, 2024 -

Reliable Chevrolet - NM responded

We’d like to look into this. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 26, 2024 -

Murrutia responded

I scheduled an appointment on April 22, 2024, to drop off my 2018 Chevy Silverado due to it shutting off while driving and displaying a Stabilitrak notification. Despite being told that diagnostics would be run and that test results were pending, my vehicle sat untouched for two days. When I picked it up, I was informed that no work had been done. I was without my vehicle for two days and left with the same unresolved issue. Since I didn’t receive any help at Reliable Chevrolet, I did some research and found that GM has a recall related to an electronic stability control malfunction, which directly relates to my problem. Yet, this was never mentioned to me by the dealership. I reached out to Reliable Chevrolet’s customer relations representative via email to address this situation and seek further assistance. It has been a week, and I have yet to receive any response. This lack of communication and accountability has only added to my frustration. Thank you, Reliable Chevrolet, for proving just how much you care about your customers.

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