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Regal Lakeland

Lakeland, FL

4.6
973 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 973 reviews

December 03, 2021

Muy professionals y Claros amables al atender alos clientes muchas grasias a Carlos que nos atendio muy bien More

by Daliasd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Lucas
Dec 03, 2021 -

Regal Lakeland responded

Eres muy bienvenida!

November 29, 2021

the prople were very helpful and made sure that ehatever i needed was taken care of, even called me back because a better rate was found a couple days later More

by chasity.baisden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william (sales) and amy (finance), Eric Kofler
Dec 03, 2021 -

Regal Lakeland responded

Congratulations on your new vehicle!

November 29, 2021

Douglas really went above and beyond for me. I really appreciate that he took the time to find me a car in my price range and was patient with me. You guys are awesome! More

by n0llie_24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Dec 03, 2021 -

Regal Lakeland responded

Thank you for choosing Regal for your new vehicle!

November 25, 2021

Doug in pre-owned sales is wonderful. He got us the car we needed at a competitive price. He is friendly and courteous and left us leaving very satisfied with the experience. More

by Froggo55
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2021 -

Froggo55 responded

Great service and selection.

November 23, 2021

The people there were very friendly and helpful and got us what we wanted and at the price that we were wanting and had us on our way with in a couple of hours with our new truck. More

by Respinoza2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen, Ed Ortiz, Barry Lucas, Eric Kofler
Nov 24, 2021 -

Regal Lakeland responded

Congratulations on your new truck!

Nov 24, 2021 -

Respinoza2021 responded

We are still waiting on the paper work on the truck to be sent to the email, but we love the truck

November 19, 2021

Excellent customer service will definitely recommend my friends and family. Thanks for your help with my new purchase. More

by robnel1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
Nov 24, 2021 -

Regal Lakeland responded

Congratulations on your new vehicle!

November 17, 2021

Professional, made the sale happen. I'm happy with my purchase. Would recommend. Doug Maynard is a real pro. More

by trinidur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Regal Lakeland responded

Congratulations on your new to you vehicle!

November 17, 2021

Wasn’t satisfied with the service I received. Seller didn’t explain everything that he was supposed to. More

by Tcofield6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie. N, Caty Gorman
Nov 22, 2021 -

Regal Lakeland responded

We apologize if you felt we were not thorough enough, please call or come by the dealership we would be happy to review & answer any questions you have that are unresolved.

November 04, 2021

Everyone was nice and knowledgeable. They made sure we left with a vehicle and satisfied. More

by Mays2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, Michael and Pedro
Nov 04, 2021 -

Regal Lakeland responded

Congratulations on your new vehicle!

November 04, 2021

WORST EXPERIENCE with a dealership EVER! I’ll just leave it at that…never ever again. More

by debsilver55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko..Finance, Matt Macdowell
Nov 22, 2021 -

Regal Lakeland responded

Deb, We are sorry to hear you feel that way. We truly did everything we could to make your experience enjoyable. Alaina Southern Customer Service Manager

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