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Regal Lakeland

Lakeland, FL

4.6
915 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 915 reviews

July 19, 2023

Making me leave and go to my bank to get certified funds was embarrassing and unnecessary. My credit score and bank balance should have been enough to take my personal check. For this reason alone I’ll not More

by jbond3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Regal Lakeland responded

We're sorry to hear that you had a negative experience with our staff. We take pride in providing quality service to our customers and apologize for falling short in this area. We'll review our training processes and take steps to ensure that our staff members are knowledgeable and professional.

July 16, 2023

Ryan Bell is the one positive thing about this dealership. Parts department had an exorbitant cost for labor and gave me the wrong parts after waiting two weeks longer than I was told it would tak More

by Southernk
Purchase Time
Recommend Dealer
No
Employees Worked With
Doug Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Regal Lakeland responded

We're sorry to hear that you feel like you were overcharged. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.

July 15, 2023

Cole P. is the man! And Kyle was amazing, too! They got us into a vehicle within our price range and fast. Cole had us cry laughing while we were waiting on More

by Ty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Clos, Cole Pierce
Jul 26, 2023 -

Regal Lakeland responded

We are so grateful for your review. Thanks for sharing.

July 13, 2023

I am Very satisfied I would recommend everyone to regal very kind and courteous. Satisfied More

by roseisilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dolce
Jul 14, 2023 -

Regal Lakeland responded

Thank you for choosing Regal!

July 11, 2023

Never saw Mr. Holly. Awaiting call from him for unresolved issues of financial person's not canceling gap insurance (thus causing $80 increase in monthly loan pay More

by AKEEPERIHOPE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown financial person
Jul 14, 2023 -

Regal Lakeland responded

We will have our team reach out to you to resolve.

June 30, 2023

Cris was a pleasure to deal with and I would definitely do future business again. He explained every step of the buying process and was very professional. More

by allanweiss24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dolce
Jun 30, 2023 -

Regal Lakeland responded

I’m happy to hear that Cris provided you with excellent service. I’ll make sure he receives your feedback. I’m sure it will make his day!

June 30, 2023

Vehicle not ready for sale. 5 tires promised at time of sale had to come to 2 appts. due to wrong size ordered. Spare not full size it's a doubt spare. Had to point out no jack More

by RRTDAVE64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Holly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
Jul 03, 2023 -

Regal Lakeland responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Our Sales Manager Robert Holly will be contacting you soon.

June 07, 2023

Overall, we’re are happy with everything. We were able to find a good quality used vehicle at a fair price. More

by jerry.mentrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Lakeland responded

Thank you. Congratulations!

June 07, 2023

Friendly meet our needs heard our concerns clean great deal fast and courteous on time More

by RSFINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Holly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Lakeland responded

Thank you for your feedback. We're glad to have great customers like yourself.

June 04, 2023

Great Customer service, knowledgeable sales person's, I felt very comfortable during the whole process! More

by dandesiray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Box
Jun 07, 2023 -

Regal Lakeland responded

Thank you, our sales team is top notch.

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