Regal Lakeland

Team was nice, listened to what I was looking for. What I could afford and options that were important to me What I could afford and options that were important to me More

I came to Regal after having a horrible experience at Wesley Chapel Honda. WC was putting illegal fees and unnecessary costs on top of my lease buyout. When I called them out on the illegal fees, the m Wesley Chapel Honda. WC was putting illegal fees and unnecessary costs on top of my lease buyout. When I called them out on the illegal fees, the manager went on to call me “sweetie” and talk to me in the most condescending way I have ever experienced. Literally left in tears and walked away. Found Regal even though it was a further drive and could not be more grateful that I did. Kaylee was amazing and was a spot of brightness in what was a horrible week! Will definitely come back once my boyfriend has saved up money for his next car! More

Ryan was awesome! Even when our first deal fell through, he kept working until he got the deal and auto we wanted. The whole Regal team were fantastic! Even when our first deal fell through, he kept working until he got the deal and auto we wanted. The whole Regal team were fantastic! More

Nick found the perfect car for me that had everything I was looking for and more! He made the process very easy and enjoyable. I will definitely be a lifelong customer. was looking for and more! He made the process very easy and enjoyable. I will definitely be a lifelong customer. More

Disappointed in Rob. Drove 2.5 hours to get there. I asked about vehicle and was ready to buy ( sent paperwork, insurance, license) all information before arriving. He Drove 2.5 hours to get there. I asked about vehicle and was ready to buy ( sent paperwork, insurance, license) all information before arriving. He agreed to test drive vehicle and said it was in great condition. Both cars we were considering has very clear issues. Car 1- had a loud clicking noise, no one knew what it was. At best was an issue with a belt at worst engine problems. Car 2- Had flat tire! Could not even take off lot. We decided to purchase Car 2- but had to argue over tire. My husband changed the tire himself to a donut.. at that point it was late, we had insurance and everything set so we just wanted to go. Definitely mid professionalism. Sales 101- customer should at least walk away feeling good about the purchase. We drove away with a donut tire and gross feeling of unprofessionalism. More

I sent an email Friday evening and I still have not received a reply from Victor or Regal or a supervisor received a reply from Victor or Regal or a supervisor More

I have never met a salesman as understanding and helpful than Trevor! He went above and beyond, and didn’t stop and got it done for us! If I had to say one thing, there needs to be more like him! than Trevor! He went above and beyond, and didn’t stop and got it done for us! If I had to say one thing, there needs to be more like him! More

They were really helpful and made me feel right at home and answered any questions I had. and answered any questions I had. More

Thomas ATraynham did great kid very kind person very good in doing is job. Thank yo good in doing is job. Thank yo More

Problem I brought vehicle in for was not fixed. Don’t think the fully understood the problem. Don’t think the fully understood the problem. More