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Regal Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
983 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 983 reviews

April 11, 2024

Great care and excellent customer service. Gregg helped with everything and made sure I was in love with my purchase. More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Regal Lakeland responded

Congratulations on your purchase!

April 10, 2024

If you are looking for a elevated customer interaction this is what you need. Definitely five star experience. The entire team was welcoming, kind, patient and very responsive to my questions. I felt like More

by Gayann
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chayton
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Apr 10, 2024 -

Regal Lakeland responded

Thank you so much for taking the time to share your wonderful experience at Regal Automotive. We're thrilled to hear that our team provided you with an exceptional level of service and that you felt truly valued during your visit. I'll be sure to pass on your kind words to Greg and the entire team. Your feedback serves as a great encouragement to all of us to continue delivering top-notch service to every customer who walks through our doors. Thank you once again for choosing Regal Automotive. We appreciate your patronage and look forward to serving you again in the future.

April 10, 2024

Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris "Boz" Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Roussos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Regal Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

April 08, 2024

Knowledgeable, accommodating and helpful to find my perfect car. Easy to work with and efficient paperwork process. More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover
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Apr 10, 2024 -

Regal Lakeland responded

We're thrilled to hear that our team was able to assist you in finding your perfect car and that you found our staff to be helpful throughout the process.

April 08, 2024

Excellent service. Greg and Carlos were both detailed and professional throughout the process of purchasing my vehicle. More

by stevenquinones7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Regal Lakeland responded

At Regal Automotive, we strive to provide detailed and professional assistance to each of our customers, and it's wonderful to hear that our team delivered on this promise for you. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you.

April 08, 2024

Great customer service . I would recommend anyone to come to Kia . The service was awesome and all Greg was very helpful. More

by welshonam06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Regal Lakeland responded

Thank you for your glowing recommendation! We're delighted to hear that you received great customer service during your visit to Kia and that Greg provided you with awesome assistance.

April 07, 2024

Although I typically don’t like a sales person to go with me on a test drive At this dealership they require this But he was very informative, and was speaking to me about many of the features the vehicle More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cruz
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Apr 10, 2024 -

Regal Lakeland responded

We're glad to hear that despite your usual preference, you felt comfortable with our salesperson accompanying you on the test drive. Ensuring that our customers are well-informed about the features of the vehicle is a priority for us, and we're delighted to know that you found our salesperson to be informative and helpful.

April 06, 2024

I bought a truck from here in October 2023 and even sent others to Regal. Took my wife’s car to trade in today. Salesman Meleke was great, however the Sales Manager Gregg is arrogant, rude and not very pr More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregg Baldwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Regal Lakeland responded

I'm sincerely sorry to hear about the challenges you encountered during your visit, particularly with our Sales Manager, Gregg. Providing exceptional customer service is paramount to us, and it's disappointing to learn that your interaction with Gregg fell short of your expectations. Please know that this is not reflective of the standards we strive to uphold at Regal. I've taken your concerns seriously, and I'll be sure to address them with our team to ensure that instances like this are rectified promptly. Once again, I apologize for any inconvenience this may have caused, and I thank you for bringing this to our attention.

April 06, 2024

Very easy experience. Everyone was helpful especially Luke. I would definitely recommend the dealership to anyone. More

by emily.8001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Henry.
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Apr 10, 2024 -

Regal Lakeland responded

We're thrilled to hear that you had a very easy experience at our dealership and that Luke, in particular, was helpful throughout your visit. Providing excellent service to our customers is our top priority, and it's great to know that our team made your experience enjoyable and stress-free. Your recommendation means a lot to us, and we truly appreciate your trust and support.

April 05, 2024

My experience purchasing my car with Nick was amazing he made it really easy and got us a great deal! Thanks again. More

by melissamar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Davis
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Apr 10, 2024 -

Regal Lakeland responded

Providing exceptional service to our customers is what we strive for, and it's wonderful to know that Nick exceeded your expectations. We'll be sure to pass along your kind words to him.

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