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Regal Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
969 Reviews
Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 969 reviews

June 15, 2024

Easy communication and great understanding staff. Did not feel overwhelmed when looking at different vehicles. Was not being rushed into a purchase. More

by sabrina230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulie Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jutus
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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

June 08, 2024

Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which w More

by mckaincw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Regal Lakeland responded

Thank you for the 5-star review.

June 07, 2024

It was a poor dealership. I didn't like it had problems with the truck the strip was coming off and the shock is no good and the rubber under the truck was crowded. I'm not bu More

by leroydelarosa22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Regal Lakeland responded

Thank you for your feedback. We value our customers and are committed to providing the best service possible. We regret to hear about the issues you are experiencing with the 2009 Silverado. It's important to note that this vehicle, with 115,000 miles was previously owned by one of our technicians and was maintained meticulously. However, as with any 15-year-old vehicle, there may be minor issues that were not apparent at the time of sale. By your admission during our conversation you did not make us aware of any issues with the truck and we only were made aware of your concerns when we read your review. We would have appreciated the opportunity to address any issues beforehand and are more than willing to assist all our customers in resolving any problems if given the opportunity.

June 03, 2024

Victor and the manager went above and beyond to help me with the entire process. Jeff Bass is absolutely phenomenal at what he does. I will never forget his name. More

by lovely_shauna
Recommend Dealer
Yes
Employees Worked With
Jeff Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Regal Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May 31, 2024

Waste of time. Big JOKE. And would NEVER recommend them to any one ever again More

by vanamani1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jun 10, 2024 -

Regal Lakeland responded

Thank you for your review. Please feel free to reach out with any further comments or concerns you wish to share.

May 29, 2024

I had a great experience and I love my car thanks so much for getting me into a brand new 2025 Kia K5 More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina
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May 29, 2024 -

Regal Lakeland responded

Congratulations on your new K5!

May 29, 2024 -

Kathy responded

Thankkk you I love it

May 25, 2024

The changed the sale price of the vehicle, never went over the paperwork at all, never explained anything. This was my second vehicle purchase from them and it was my last. More

by Ty Whiddon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Bass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derryl Jones
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May 28, 2024 -

Regal Lakeland responded

Thank you for bringing this issue to our attention. We appreciate your feedback and we’re disappointed to hear about your sub-par experience.

May 24, 2024

Every one was great! ! And very professional. I will always come back. I've been there 3 × 4 vehicles super place. More

by victoria.michel75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James , justus
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May 28, 2024 -

Regal Lakeland responded

Congratulations! Thank you for trusting Regal.

May 22, 2024

Loved the way my small family was treated with respect and concern here, Shane went out of his way to make sure we got the most perfect car for our baby, I’m forever grateful for the hospitality and patie More

by nathanielkinnett128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

May 20, 2024

I found that this dealership had a helpful, couteous, thoughtful sales staff. I would shop again. More

by emailanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Regal Lakeland responded

Thank you!

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