Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,051 Reviews

3,051 Reviews of Regal Kia Lakeland - Service Center

Sort by
August 16, 2023

I have not been a fan of regal Kia, but they are starting to do better. My car was fixed under warranty and I called to let them know since they did the repair that I am having another issue. The girl told m More

by DELANEYCLARK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention. Please feel free to reach out to Jorge Benitez – Service Lane Manager.

August 15, 2023

This dealership has always been good to provide timely, efficient and friendly service to my Kia K-900. More

by RJAKAD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Regal Kia Lakeland responded

Thank you!

August 13, 2023

This dealership is covered by very courteous, professional and knowledgeable people. Kelsey is one of of the greatest associates I've had the pleasure of working with on any repairs or issues tha More

by BOBJR5062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Aug 14, 2023 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

August 13, 2023

My appointment was with Jeremy but he was not available. Carlos took care of the service on my Sedona and ensured the warranty work was completed. I always bring my Kia Sedona to Regal Kia, and you never More

by CSIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Iona
Aug 14, 2023 -

Regal Kia Lakeland responded

I’m happy to hear that our team provided you with excellent service.

August 13, 2023

Nunca tengo que preocuparme por la calidad del servicio que recibo de Regal cuando llevo mi auto a Jorge. More

by WINDSORJOHNE
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Regal Kia Lakeland responded

Gracias por confiar en nuestro departamento de service.

August 13, 2023

Great dealer and service. This is my 4th KIA and I am very satisfied with Regal service and dealership. More

by pamsellers12344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Ricky Custodio, Carlos Iona, Genesis Cruz
Aug 14, 2023 -

Regal Kia Lakeland responded

Thank you for being part of the Regal family.

August 12, 2023

REGAL KIA LAKELAND HAS GREAT CUSTOMER SERVICE. THE SALEMAN WAS REALLY NICE AND HELPFUL. I FELT COMFORTABLE AND AT HOME. GREAT PLACE TO BUY A CAR. More

by kmorton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Santos, Pedro Jenner, Shawn Carter
Aug 22, 2023 -

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with our Regal Kia team! If there’s anything we can do to serve you further, let us know.

Aug 22, 2023 -

kmorton64 responded

Great customer service 👏 👌

August 12, 2023

Waited way too long for an oil change. We even had an appointment. Ended up skipping the car wash. More

by LAURIE.BOWSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

August 12, 2023

Best Fast service with out skipping great customer service & quality work for a great price More

by robruiz1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Aug 14, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

August 11, 2023

Misty was very courteous and helpful. Thank you very much for the great service provided! More

by Johncalloway55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Misty and Regal Kia with your service needs.

...
91
...