Regal Kia Lakeland - Service Center

Was told I needed a new catalytic converter that was just replaced on my car a year ago. Also told that my fuel injector needed to be replaced, had that reached and it’s fine. Not sure I trust the mechanics replaced on my car a year ago. Also told that my fuel injector needed to be replaced, had that reached and it’s fine. Not sure I trust the mechanics here anymore. More

Everyone was very friendly and courteous. I will definitely go back again for my next service. I will definitely go back again for my next service. More

Everyone is always nice and very accommodating trying to get their best to take care of you get their best to take care of you More

Courteous, professional, and efficient. Jeremy kept me informed during the whole process. The email technology with my choices was very convenient and easy to understand. The waiting area Jeremy kept me informed during the whole process. The email technology with my choices was very convenient and easy to understand. The waiting area was very comfortable. More

very friendly, clean, could have been a shorter wait for an oil change and tire rotate though. an oil change and tire rotate though. More

Kelsey is the best! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! More

Cuando llevo mi automóvil a Regal, siempre puedo estar seguro de que el servicio será adecuado. seguro de que el servicio será adecuado. More

Car was to be washed, not at my request. Had dried soap all over the hood and sides. Blue tape was on top of car and had to have our taller son to remove it. I never ask for it to be washed. Had dried soap all over the hood and sides. Blue tape was on top of car and had to have our taller son to remove it. I never ask for it to be washed. When I first bought it new from there I had purchased the package of cleaning and waxed done for several years. It ok for a couple of years. We are in ours 70’s and do not appreciate this. I did not say anything when there because I didn’t want a confrontation. You must not like little old women. I do not want to hear from you. The work was all recall. More

Had tire purchase scheduled for size specific tires which had to be ordered. Tires arrived at dealership on Friday and on scheduled appointment could not be located had to re-order and re-schedule Misty ser had to be ordered. Tires arrived at dealership on Friday and on scheduled appointment could not be located had to re-order and re-schedule Misty service coordinator was great through all of this and went the extra mile trying to resolve the situation two thumbs up for Misty, two thumbs down for who ever snagged my special order tires without asking… More

Very clean waiting area, very courteous representatives, service was done in a timely manner. I will continue to come back for all of my Kia Sorento service needs. service was done in a timely manner. I will continue to come back for all of my Kia Sorento service needs. More