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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,052 Reviews
Call Service Center (863) 485-6697

3,052 Reviews of Regal Kia Lakeland - Service Center

Sort by
August 24, 2023

I just think it was ridiculous For me to be there for 5 1/2 hours More

by KNKBELLSR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont no name
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jorge Benitez – Service Lane Manager to discuss.

August 24, 2023

Very good service with my vehicle and staff was helpful and very informative on the work. More

by carriechavis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
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Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star review - it's much appreciated!

August 24, 2023

Great customer service , clean, take care of your car and wash your car before they give it back to you 👍 More

by kmorton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz, Shawn Carter
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

August 24, 2023

The service is great! Love Kelsey she is such a huge help! My car looks amazing More

by BROOKEH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you!

August 23, 2023

The best people I ever met very helpful they made sure I was taken care of More

by evieevie1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein, Ricky Custodio
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you!

August 22, 2023

Service center was delightful and pleasant. I have no complaints . Kesley was very nice and polite More

by JAZZY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you so much for your review of your recent visit to Regal Kia. We're happy to see that you had a good experience.

August 22, 2023

Polite helpful wonderful employee to help us older folks great experience oil change and recalls complete in great time More

by janeanne4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

August 22, 2023

Small waiting area. Excellent oil change discount. Some employees are friendly. Everything else was fine. More

by nancyigl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Regal Kia Lakeland responded

Thank you!

August 21, 2023

Regal Kia was extremely helpful and acted quickly to get me back on the road. More

by dmcintosh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Report | Print
Aug 22, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

August 20, 2023

Salesmen Pablo and Orlando,very friendly without hassles or pressure...I was impressed with my buying experience. More

by jusdafax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Moreira
Report | Print
Aug 21, 2023 -

Regal Kia Lakeland responded

Congratulations on your new purchase!

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