Regal Kia Lakeland - Service Center

Everyone we dealt with was very friendly and helpful. Meleke went above and beyond to help move items from our old vehicle to the new. Meleke went above and beyond to help move items from our old vehicle to the new. More

We have been doing business with Regal for many years and bought several vehicles. The last few times we have come to the service department, our vehicle has not been completely serviced. We just had our Sed bought several vehicles. The last few times we have come to the service department, our vehicle has not been completely serviced. We just had our Sedona serviced and AC fixed and it isn’t working. This has been only one of the issues within the last year we have been going for service. We used to tell people the Regal Kia had the best service department and that has not been true lately. We even recommend friends to buy vehicles at Regal and have had a few friends buy from Regal. We should be valued customers, but the service is sub par or taking several times to get something right! More

My experience leaves me in question . Twice in the last few years the work that was supposed to be done wasn't . Regal had no problem charging me . Tell me how you would rate a company or Twice in the last few years the work that was supposed to be done wasn't . Regal had no problem charging me . Tell me how you would rate a company or business ? It would be nice to get a response from you about that . More

Got the appointment same day, service was quick. ( you had a staff meeting, so I suspect that it would have been longer without the meeting. Thanks v ( you had a staff meeting, so I suspect that it would have been longer without the meeting. Thanks v More

Very attentive to your needs and keeps you informed with what’s going on with your vehicle . what’s going on with your vehicle . More

Excellent customer service! Happy with timing and communication. Having more work done soon due to good experience. Happy with timing and communication. Having more work done soon due to good experience. More

Very professional and prompt in service. Used car staff were very good and accomodating to my needs Used car staff were very good and accomodating to my needs More

It took a week for someone to let me know what was wrong with my car, the two weeks for the job to be completed and NO ONE NOTIFIED ME IT WAS DONE! Plus I asked for the breaks to be done and THEY WEREN’T EV with my car, the two weeks for the job to be completed and NO ONE NOTIFIED ME IT WAS DONE! Plus I asked for the breaks to be done and THEY WEREN’T EVEN DONE! Now I have to wait longer for that to get done! It was no communication! Extremely poor customer service! More

Excellent customer service. I always have a good experience with Regal Kia. Quick, and they do a great job! I always have a good experience with Regal Kia. Quick, and they do a great job! More

Always courteous and vary helpful. Very clean waiting area with refreshments and clean restrooms. I rate it 10 Very clean waiting area with refreshments and clean restrooms. I rate it 10 More