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This rating includes all service center reviews, with more weight given to recent reviews.
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3,053 Reviews of Regal Kia Lakeland - Service Center
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Verified Customer
September 15, 2023
Good and very place to visit. Also recommend this dealership to everyone because of outstanding customer service Also recommend this dealership to everyone because of outstanding customer service More
by richaria6
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
September 15, 2023
Johnathan was friendly and courteous. Had the essentials done and as always the work was performed in a timely manner. Had the essentials done and as always the work was performed in a timely manner. More
by JCANTY29
Employees Worked With
September 15, 2023
Service at Regal Kia is usually great but that often means they are super busy means they are super busy More
by KATYWIBERT
Employees Worked With
September 13, 2023
The dealership is more of a service center as they have very few new cars on the lot while the used car lot is full. Overall service here is pretty good, the techs are smart and quick to diagnose issues, t very few new cars on the lot while the used car lot is full. Overall service here is pretty good, the techs are smart and quick to diagnose issues, the service advisors are on top of communicating with customers, however if your car is in need of service requiring contact with KIS corporate you are going to be screwed and without any vehicle (yours/loaner) until someone decides to authorize either repairs and or a loaner. More
by jason.hamlin
September 12, 2023
Had a pleasant experience at this dealership when me and husband purchased our 2024 Telluride. husband purchased our 2024 Telluride. More
by harnagek
September 12, 2023
Not happy about the work that was supposed to be done only to see that it wasn't completely done. No problem with charging me only to find out it never completed. Two strikes and hopefully I won't see th only to see that it wasn't completely done. No problem with charging me only to find out it never completed. Two strikes and hopefully I won't see the third . All the years of service and the purchase of my 2016 KIA Sorento I would have thought I would be a valuable customer . More
by acdckiss93
Employees Worked With
Other Employees :
Sonny Glover, Kelsey Johnson, Levi Dillard
September 10, 2023
I can always depend on Jorge to make sure my car is properly serviced. However, during my last carwash someone altered the settings on my seat, steering wheel, mirror, and a/c vent. That doesn’t normal properly serviced. However, during my last carwash someone altered the settings on my seat, steering wheel, mirror, and a/c vent. That doesn’t normally happen and I don’t find fault with Jorge for someone else’s disrespect. More
by WINDSORJOHNE
