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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,053 Reviews

3,053 Reviews of Regal Kia Lakeland - Service Center

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September 23, 2023

This dealership treated me respectfully and gave me timely information about my car. Took care of my recalls and gave my car a wash. More

by dcpowders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Regal Kia Lakeland responded

Thank you!

September 21, 2023

The experience from the time I walked in until the time U left in my new car was great. More

by jeffmain222010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Santos, Pablo Moreira, Gabe Dejesus
Sep 22, 2023 -

Regal Kia Lakeland responded

Congratulations! Thank you so much, we really appreciate your business.

September 21, 2023

I have tried numerous times to get a new vehicle thru this company everytime I have tried they wouldn’t allow me to get nothing even though my bank had approved me to get ride of my vehicle they wanted m More

by johnjohnthompkins79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Ricky Custodio, Pedro Jenner, Carlos Iona, Genesis Cruz
September 20, 2023

Fast and friendly service without being rushed or having an attitude. I am surprised they started back offering to wash the car and not vacuum it. More

by ninee1977@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Regal Kia Lakeland responded

Thank you for posting your positive review. At Regal Kia, we value your time and always strive to provide fast and efficient service. We are so pleased to hear we provided your service in a timely manner.

September 20, 2023

As always it was a great and quick experience at the dealership and there was no hassle More

by ADM.120288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

September 20, 2023

The dealership's service was prompt and courteous. Communication was clear. There was enough seating. I felt comfortable while waiting. More

by dl_skiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Sep 20, 2023 -

Regal Kia Lakeland responded

We are so delighted that you received 5 Star service as we strive to provide just that for all our customers. We Look forward to seeing you again soon!

September 19, 2023

Always provide premier service. Service department is always friendly and helpful. I would purchase here again. More

by danielperry169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Sep 20, 2023 -

Regal Kia Lakeland responded

We're happy that you're happy, and we're looking forward to your next visit to Regal Kia.

September 19, 2023

Everytime I go, Misty does and EXCELLENT job taking care of things. I appreciate her customer service. More

by ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Regal Kia Lakeland responded

Thank you for sharing a review of your recent experience with Misty. Our team here at Regal Kia is committed to providing high-quality customer service, and we’re thrilled to hear that we've made a good impression on you.

September 17, 2023

They took care of me. They were quick and efficient, while being polite and respectful. I would recommend Kia to friends and family any time. More

by gaspardiazinc
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Sep 18, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

September 16, 2023

Easy appointment scheduling - EZ check-in (Thank you Kelsey) my car was repaired just as I asked, everything repaired by Alex Figueroa. And an EZ pickup when completed. Good communication to me from t More

by eabern1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Sep 18, 2023 -

Regal Kia Lakeland responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our Kia Service department.

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