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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,059 Reviews

3,059 Reviews of Regal Kia Lakeland - Service Center

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October 10, 2023

Kelsey was amazing! She explained everything in detail. The service was quick and easy! I will definitely be returning. More

by Valentinchristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 11, 2023 -

Regal Kia Lakeland responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Regal Kia.

October 10, 2023

I was early and they said no problem. They showed me where to wait and told me to get some water and a snack. He came back and told me their suggestions after my oil change and tire rotat More

by Landofloons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever checked me in and kept me informed was wonderful!!, Kelsey Johnson
Oct 11, 2023 -

Regal Kia Lakeland responded

Thank you for taking the time to provide a review, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

October 10, 2023

The atmosphere as well as the people that are doing the servicing there always make me extremely comfortable and it's almost like I'm not having to sit at a dealership while being serviced. They are all ex More

by Norward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal with your service needs.

October 10, 2023

Very clean! Friendly and knowledgeable staff. I was in and out on a Saturday morning More

by Karla Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona, Genesis Cruz
Oct 11, 2023 -

Regal Kia Lakeland responded

Thank you.

October 10, 2023

Kelsey was very nice and professional. I would definitely recommend regal Kia to any body More

by richaria6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Oct 11, 2023 -

Regal Kia Lakeland responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about

October 08, 2023

Jeremy is very professional , kind and courteous, and very knowledgeable of what’s going on with your vehicle . Thank you Regal Kia for a job well done. More

by NOLEDADDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience at Regal Kia. We take pride in knowing our customers are happy with their store experience.

October 08, 2023

The regal team made sure they were giving me the best deal possible. We have purchased all our cars with regal kia. More

by SEANKELLY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Oct 16, 2023 -

Regal Kia Lakeland responded

Thank you and congratulations!

October 08, 2023

The service was prompt and on time. Misty kept me well informed on the service they was doing. More

by alnieta60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

October 08, 2023

I went in for software upgrade, while waiting, snacks and comfy chair were available. Good customer service from dropping my car to giving my key back. More

by silsurfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
Oct 16, 2023 -

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers.

October 07, 2023

Love my Kia but have two issues Lumbar isn’t great Cars being stolen Was told check with police department for locking equipment They laughed More

by jmaxey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Regal Kia Lakeland responded

Thank you for taking a moment to share your experience at Regal Kia.

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