3,061 Reviews of Regal Kia Lakeland - Service Center
I came for 2 recalls and a general review. Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fix Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fixing that bumper and the engine alert that just got turned on after the review?. Day after, the bumper seemed OK but the gas deposit was damaged and I was unable to refill. I came a third time for fixing the deposit and they fixed without cost and filled the full deposit. Conclusion: Maybe they could have been more efficient at solving my problems at once but they compensated it every time with no extra charge and really nice disposition and willingness to help from Jonathan that made sure that my problems were solved every time i was visiting. From what it could had been a really unpleasant situation Jonathan managed to fix it. More
20/10 in customer service for Jorge Benique. He is awesome and a great employee. He is awesome and a great employee. More
It is easy to make an appointment. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. More
Great service as always. Jeremy provides A+ customer service. In and out in no time. Jeremy provides A+ customer service. In and out in no time. More
Misty is in my opinion is the best. She kept me informed with what was happening with my car repairs. And was so very nice and understanding. She kept me informed with what was happening with my car repairs. And was so very nice and understanding. More
I drove into Kia as my SUV’s battery would not keep a charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service! More
The whole regal family is awesome. Misty is so polite and kind and always eager to help. Misty is so polite and kind and always eager to help. More