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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,067 Reviews

3,067 Reviews of Regal Kia Lakeland - Service Center

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November 10, 2023

Excellent service, specially from Pablo, and everybody in the respective office and assigned to assist us thanks for your patience and good service we are very satisfied with the experience More

by sandro2005us
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo, Pedro Jenner
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you!

November 09, 2023

They are very helpful when need. They care about their customers. They work with you on getting the payments where you can afford them. More

by AUDREYEVERETT63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you!

November 09, 2023

Great, experience. Kelsey was very helpful and provided me with great customer service and support. Other staff members were also very helpful. More

by hcaste2
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson, Kelsey Johnson
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you! Our team enjoys doing what they do because of customers like you.

November 09, 2023

Professional service and prompt delivery. Kelsey was very attentive and dealt with our concerns in a timely manner. More

by lee wylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you! Kelsey is a customer favorite.

November 08, 2023

Jeremy is accommodating, explained the issues with the car, and solutions. Offered a no cost rental but declined as I had a second car at home I could drive. More

by BLAINEFULLWOOD
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Nov 14, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.

November 07, 2023

I have been very pleased with the service at Regal Kia. Compared to the dealers I dealt with in California your dealership is fantastic. More

by bb33565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Nov 14, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

November 07, 2023

My service advisor Justin took real good care of me and my car. He listened to me as a person and not as someone there up spend money. I appreciate him and the tech. Who serviced my car More

by CHRISTOPHER.RAIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 14, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

November 06, 2023

Service was quick and precise. Took care of recalls while I was there. Nice job. More

by howard_skip13528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 07, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

November 05, 2023

Great customer service , very friendly staff ,gave me constant updates of vehicles getting service.Receive text when vehicle was ready More

by Anrod1953@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

November 04, 2023

I have been using this dealership for 15 years without any problems, and have always been treated with the up most respect. More

by WDOUGLAS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Regal Kia Lakeland responded

Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our team.

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