Regal Kia Lakeland - Service Center

My visit was okay very friendly people however I went to get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees and I so had to wait an additional 30 minutes. Thankfully it was in stock already had to wait a few months to get it replaced. More

Great customer service. I checked-in for my scheduled maintenance and checked-out fairly quickly. I checked-in for my scheduled maintenance and checked-out fairly quickly. More

Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

Service was excellent. Thank You.My time was well spent determining what my next lease will be Thank You.My time was well spent determining what my next lease will be More

3 times brought into fix and either no part or damaged parts :( it would be good to check the parts before calling customers to schedule. parts :( it would be good to check the parts before calling customers to schedule. More

Very excellent dealership , exceptional professionals all very very willing to help all of them very good in their field. I couldn't ask for a better team to help me very very willing to help all of them very good in their field. I couldn't ask for a better team to help me More

Jonathan was great got me in and out quickly with all maintenance done!very happy my 3rd vehicle from Regal KIA. Love you guys! maintenance done!very happy my 3rd vehicle from Regal KIA. Love you guys! More

Very nice ,very professional and guick. . It's the 1st KIA Dealership that was, practically on top on time and kept me up to date. Misty was very professional and went above her duty and and . It's the 1st KIA Dealership that was, practically on top on time and kept me up to date. Misty was very professional and went above her duty and and helped me out. More

I waited hours with no communication about my car. Until I went to the front to ask just to find out my car had not been taken care of. They were waiting for a warranty approval that had not been done Until I went to the front to ask just to find out my car had not been taken care of. They were waiting for a warranty approval that had not been done prior to me going to my appointment. I arrived at 11:15am and did not leave till 1:30. No communication and I asked to speak to a manger not one call was made. More

Never actually call when the parts come in like they say they will. Don’t listen to customers. We told them that we had an idea of what was wrong with my car and instead of listening to us they ordered a pa they will. Don’t listen to customers. We told them that we had an idea of what was wrong with my car and instead of listening to us they ordered a part that didn’t fix the problem. So now they have ordered another part that I would almost bet still won’t fix my car! I don’t have the time to continually drop my car off. We have 5 kids so it’s not like I can have them take me anywhere. Not do I have an extra vehicle that will fit all of my children safely. This place is a joke More