Regal Kia Lakeland - Service Center

Your customer service is awesome, very cordially and fast work. I m very happy with the way my is running. work. I m very happy with the way my is running. More

recently had the pleasure of working with Misty at the Regal Kia dealership, and I must say, it was an outstanding customer service experience. What truly stood out was Misty's commitment to ensuring my Regal Kia dealership, and I must say, it was an outstanding customer service experience. What truly stood out was Misty's commitment to ensuring my satisfaction. Overall, Misty's exceptional customer service made my visit to the Kia dealership a memorable one. I highly recommend her to anyone looking for a friendly, and dedicated service representative. Thank you, Misty, for making this experience so enjoyable! normally don’t do surveys and i thought was very important to make sure she gets recognized More

Every Appointment is good Jeremy is great with keeping me posted about what's going on with my car when being service I'll remend Regal to family and friends to service their cars posted about what's going on with my car when being service I'll remend Regal to family and friends to service their cars More

Communication during service appointments is wonderful! They keep you up informed about the service of your vehicle. They keep you up informed about the service of your vehicle. More

I love that I can go in anytime and receive great service plus not worry about my car not being in good hands. plus not worry about my car not being in good hands. More

They take excellent care of you at this dealership. Everyone is super friendly and helpful. Jeremy did a great job getting my car fixed and explained everything clearly. Everyone is super friendly and helpful. Jeremy did a great job getting my car fixed and explained everything clearly. More

I was left hanging for 3 hours with no updates on the status of the vehicle service. I was in the dealership waiting, and wasn't until I messaged them to ask what was taking so long that the vehicle was status of the vehicle service. I was in the dealership waiting, and wasn't until I messaged them to ask what was taking so long that the vehicle was all the sudden ready to go. I wasn't given a straight answer when I asked how long it was ready for, and likely had my time wasted for who knows how long. More

Good attempt. Good service everything is ok Service request is good. Is recommended for others people Good service everything is ok Service request is good. Is recommended for others people More

Very helpful and very good communication during the service appointments. Waiting area is clean but pretty small and can get crowded. service appointments. Waiting area is clean but pretty small and can get crowded. More

Service rider never came out to tell me my car was ready had to find out for myself. I asked another service rider to check me out. We looked for the service rider could not find her, even though the final had to find out for myself. I asked another service rider to check me out. We looked for the service rider could not find her, even though the final paperwork was on the desk the man who checked me out to an excellent job Also, my service rider never came out to talk to me to see how I was doing, and when I told her I wanted my air filter and cabinet filter changed nothing was done when I go back for service again I will wait for a service trial who shows me respect More