Regal Kia Lakeland - Service Center

All my concerns were answered from the person who helped me. They were very informative and my car was taken care of. me. They were very informative and my car was taken care of. More

Tech was pleasant. Procedure was performed in a timely manner. Appreciate the drinks provided very much. Procedure was performed in a timely manner. Appreciate the drinks provided very much. More

I was not given a reasonable estimate when the warranty work would be approved. Communication was lacking. I was told repair approval would take a day and it took weeks. I was not given updates so I had to work would be approved. Communication was lacking. I was told repair approval would take a day and it took weeks. I was not given updates so I had to keep calling. It was very frustrating since I did not have a car and Kia wouldn't loan me one until warranty work was approved. More

Great customer service. Treated as I pulled up and then again when I got to the service counter. Communication was also there. I was updated on everything that was going Treated as I pulled up and then again when I got to the service counter. Communication was also there. I was updated on everything that was going on. More

Ease and flow my driver was very kind as I talk a lot he just went with the flow It was good experience also good job guys just went with the flow It was good experience also good job guys More

The sales staff was professional, and accommodating. I was extremely happy with the service I received. I was extremely happy with the service I received. More

Fast as they could and al worked great when done Was clean nice show room and good snacks clean nice show room and good snacks More

The pricing was a big reason for why I chose to come to Regal Kia to begin with. I didn't feel like I was being taken advantage of. Everyone was very kind and informative through the whole process. Regal Kia to begin with. I didn't feel like I was being taken advantage of. Everyone was very kind and informative through the whole process. More

Jorge from service department was very profesional and Awesome and very fast service! Will return! Awesome and very fast service! Will return! More

Good place to find a family car at a great price. Good customer service as well. Good customer service as well. More