Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,053 Reviews
Call Service Center (863) 485-6697

3,053 Reviews of Regal Kia Lakeland - Service Center

Sort by
September 12, 2024

Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! More

by toriabaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Robinson
Report | Print
Sep 19, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

September 11, 2024

Makai was amazing as well as the GM, and the finance team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. More

by leyleyfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 11, 2024

I am very pleased with this dealership they was very professional and courteous to me and attended to my concerns More

by evensrushie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

We are so grateful for your review. Thanks for sharing your review with us and the community.

September 10, 2024

Poor updates on vehicle. Does not respond to text messages did not fix vehicle had to move to another dealer. More

by AMOROSO8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

September 10, 2024

Friendly staff, did not feel pressured to purchase. Quick and easy transaction, in and out! More

by invitesbychristie
Recommend Dealer
Yes
Employees Worked With
Josh Capitiano
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

September 07, 2024

Jonathan is the best regal has! Very professional , definitely looking for him for future business More

by AMADOR.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

September 07, 2024

Great assistance fast service did not have me waiting for too long comfortable snacks and water and coffee for free can ask for more. I’m completely satisfied. More

by JGELPI562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Genesis Cruz
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent review. We really appreciate your business.

September 06, 2024

We like this dealership. It is always clean. Wish that they would start back vacuuming the cars back out. More

by thjjjcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Genesis Cruz
Report | Print
Sep 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

September 05, 2024

CJ was excellent in explaining everything and answering our questions and Mr. Peter was also great in explaining everything More

by mlopez265
Recommend Dealer
Yes
Employees Worked With
Cj
Report | Print
Sep 05, 2024 -

Regal Kia Lakeland responded

Thanks for the 5-star review. The team at Regal is thrilled you’re happy with your recent store visit.

September 05, 2024

Excellent and friendly staff. Extremely knowledgeable and courteous to all guests they encounter. Very happy to always give them my business! More

by willimhuston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Genesis Cruz
Report | Print
Sep 05, 2024 -

Regal Kia Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

1
...
32
33
34
...
306