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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,042 Reviews
Call Service Center (863) 485-6697

3,042 Reviews of Regal Kia Lakeland - Service Center

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April 20, 2025

Kia make sure you are setting comfortable. While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to More

by lulachatmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Lulachatmann, we're delighted to hear that you had such a positive experience with our team at Regal Kia! It's great to know we could provide excellent service and help you find the perfect car. Thank you for your kind words! Safe travels!

April 20, 2025

Gorge and Jonathan is my go to they are the best two person in the service department that care for me More

by LOUISEWYNN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Louise! We're delighted to hear that Gorge and Jonathan have taken such great care of you at Regal Kia! Thank you for sharing your experience with us.

April 20, 2025

Took much longer than expected to get an oil change that day. Supposedly, the Advisor was alone and couldn't get us checked out timely More

by Drdsegal
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Segal! Thank you for sharing your feedback with us. We're sorry to hear about the delay during your visit to Regal Kia and appreciate your patience. We'll work on improving our service times to ensure a smoother experience in the future!

April 19, 2025

Justin was the service tech that took care of me. He was very nice and answered all of my questions and concerns. Very helpful. More

by manda41104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
Report | Print
Apr 21, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Justin provided you with excellent service at Regal Kia! It's great to know he was able to address all your questions and concerns. Thank you for sharing your experience! Safe travels!

April 18, 2025

quick and professional I came in, was served immediately. Called to pick up, excellent service More

by tatilu715
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Apr 21, 2025 -

Regal Kia Lakeland responded

We're happy to hear our team provided you with an efficient experience here at Regal Kia! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 18, 2025

Got my oil changed, break pads replaced, transmission and coolant flushed and routine maintenance on the kia forte 2019 More

by kristin.bunch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Regal Kia Lakeland responded

Kristin, thanks for choosing Regal Kia for your vehicle's maintenance! We're glad to have been able to assist with all those services on your 2019 Kia Forte. Safe driving ahead!

April 17, 2025

Excellent service with the customer in mind. I will definitely recommend this location to friends and family. More

by willbanyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia provided excellent service. We appreciate your recommendation and look forward to serving your friends and family in the future!

April 16, 2025

Extremely helpful, knowledgeable, if they don’t have the answer they will find out. I didn’t feel pressure. They did everything to close the deal but wasn’t pushy. We had different people (sales, finance, m More

by melissar2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden Lopez
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Apr 16, 2025 -

Regal Kia Lakeland responded

Melissa, it's wonderful to hear that our team at Regal Kia provided you with a pressure-free and informative experience. We appreciate your feedback and are glad we could assist in answering all your questions!

April 16, 2025

Service and recall work completed on time while I waited. Very courteous service manager. Thx More

by acprap
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Regal Kia Lakeland responded

Thank you for giving us a chance to serve you.

April 16, 2025

Courteous and timely service with comfortable waiting area. Service department took care of issue and informed me readily. Good job! More

by robbiedocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Regal Kia Lakeland responded

Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!

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