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This rating includes all service center reviews, with more weight given to recent reviews.
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2,996 Reviews of Regal Kia Lakeland - Service Center
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March 22, 2025
The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . and my car came back looking brand new. Thank you . More
by Santwan.mays
Verified Customer
March 22, 2025
Always great service and very convenient while waiting. I like the fact they use communication vumia text messages. Thank you! I like the fact they use communication vumia text messages. Thank you! More
by SVGBEAUTY056
Employees Worked With
March 22, 2025
Misty was great. She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find so She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find something wrong every time I come in. Regal is kind of pricey More
by shortynrev
Employees Worked With
March 22, 2025
Not enough seating in waiting area and coffee not very good. Dogs allowed in waiting arra good. Dogs allowed in waiting arra More
by alypar36
March 22, 2025
I feel that I got a Good deal on my trade-in and for the car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. More
by wesleywschultz
Employees Worked With
Alex
March 22, 2025
He did a wonderful job on my ac system and he put on new tires tires More
by Jeremiah915
Employees Worked With
March 21, 2025
My service was as scheduled. Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! More
by jshuler1
Employees Worked With
March 18, 2025
My service advisor Misty was great. Great staff, great KIA service dept. Overall great experience. Great staff, great KIA service dept. Overall great experience. More
by markydoo
Employees Worked With
March 15, 2025
Jeremy is absolutely great. Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I would have thought the service manager would have come out from wherever he was hiding to say something. In fact, I would have the service manager walk around, be visible, and talk to folks waiting for their vehicles. PR is very important in my opinion. There was a woman that walked around and asked about snacks, etc. I didn't get her name, Seemed very personal. She brought me the basket of snacks to choose from. More
by carnegieron
Employees Worked With
March 14, 2025
JEREMY WAS VERY PROFESSIONAL AND HAD THE SERVICE DONE IN A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. More
by panchopriv
Employees Worked With
