Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,993 Reviews of Regal Kia Lakeland - Service Center
Sort by
March 24, 2025
The overall cleanliness of the dealership was decent. I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cos I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cost. More
by YANAYANA18
Verified CustomerEmployees Worked With
March 24, 2025
Seevice was great, as always. I totally trust Jonathan to take care of anything in my Kia Forte. I totally trust Jonathan to take care of anything in my Kia Forte. More
by Maria
March 24, 2025
Everyone is always very helpful and friendly. I would recommend the service department to anyone. I would recommend the service department to anyone. More
by jfrihart4
Employees Worked With
March 23, 2025
JEREMY customer service is excellent and he needs a pay raise, he understand an knows how to greet a client and always is willing to help the client. raise, he understand an knows how to greet a client and always is willing to help the client. More
by TORRES876
March 23, 2025
They had my car for 2 1/2 wks. Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote t Sunk $2400 into it. Got it back and the check engine light was still on. Took it right back. They quoted me another $650. When I declined the quote they cleared the code and told me it should be fine. Which is it? I had the valve cover gasket replaced while it was there. I was smelling burnt oil inside the car and decided to take it to another mechanic. The mechanic looked at it and said Kia installed the gasket with the wrong bolt on the back so the new gasket was leaking oil onto the manifold. Seriously? I’m going to pay someone else fix Kia’s bad work because I don’t want it back in their shop. More
by Mcelweem23
Employees Worked With
March 22, 2025
They’re always very kind and have great customer service. Also very patient because I tend to have silly questions and they’re still super nice about it. Also very patient because I tend to have silly questions and they’re still super nice about it. More
by amandabrigandii
Employees Worked With
March 22, 2025
The dealership was nice and the customer service was A+ and my car came back looking brand new. Thank you . and my car came back looking brand new. Thank you . More
by Santwan.mays
March 22, 2025
Always great service and very convenient while waiting. I like the fact they use communication vumia text messages. Thank you! I like the fact they use communication vumia text messages. Thank you! More
by SVGBEAUTY056
Employees Worked With
March 22, 2025
Misty was great. She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find so She remembered me from last time. I like working with her. I just wish things were cheaper and I could just come in for an oil change and not find something wrong every time I come in. Regal is kind of pricey More
by shortynrev
Employees Worked With
