Regal Kia Lakeland - Service Center

She was attentive and kept me up to speed as I waited for my repair my repair More

The service department is so disorganized. Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until chec Every-time that i come i wait twice as long as im told and this time the work it was brought in for wasn’t even done and i wasn’t advised until checkout. After spending 3 hrs in service all that was done was an oil change and tire rotation. The recalls due weren’t even done. Neither time i have brought my car in for services have i been there less then 3hrs. I told the sales team it would have been faster to buy a new car. I have sent three people to buy a telluride and they are just as dissatisfied with the service department. I will not buy from Regal again because of this. More

Went to get recall for anti theft and trunk latch and also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for ther also warranty extension for fuel pump when I called about warranty extension they lady took my name and vin number and said it would be free for there and they said 129 for diagnostic so I didn't know about the 129 so I'm going back Thursday the reason I knew about the warranty extension is because the mechanic I know told me that was the code that showed when I went for him to fix it and told me I could get it fix thru dealership also they had to order trunk latch no one told me when it would be in hoping before Thursday I never had a problem with my trunk but the first time I opened it after your visit it won't close so I had to Bungie cord it to keep it close More

Prompt, courteous service. Service was completed in a timely manner. Dealership was clean and comfortable. Service was completed in a timely manner. Dealership was clean and comfortable. More

Amazing experience with knowledgeable workers who get the job done extremely quickly. I recommend them for any work you need done on your Kia. job done extremely quickly. I recommend them for any work you need done on your Kia. More

Great experience. As a woman, I didn't feel like I was being condescending to. I feel like a valued customer. As a woman, I didn't feel like I was being condescending to. I feel like a valued customer. More

They are very polite and they let you know what's wrong with your vehicle quickly and most of all I like when their wash your car 🚗 with your vehicle quickly and most of all I like when their wash your car 🚗 More

Went to get my oil change never rotated the tires no windshield wiper fluid also never filled my tire pressure. I worked in a shop before all they did is a spill and fill. Horrible windshield wiper fluid also never filled my tire pressure. I worked in a shop before all they did is a spill and fill. Horrible More

Very friendly and amazing staff. They worked with me through everything. It was a great car buying experience. I highly recommend for anybody looking for a new car. They worked with me through everything. It was a great car buying experience. I highly recommend for anybody looking for a new car. More

Immediately took my vehicle for my service even though I was early. Everyone was very friendly and got my vehicle service complete extremely fast was early. Everyone was very friendly and got my vehicle service complete extremely fast More