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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
2,924 Reviews

2,924 Reviews of Regal Kia Lakeland - Service Center

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October 19, 2024

I would recommend Regal KIA to everyone! Everyone is helpful and respectful and so much patience! From the desk reps to the mechanics to the yard team!! More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 29, 2024 -

Regal Kia Lakeland responded

It means so much to us when our customers appreciate the hard work that goes into making each day at Regal memorable. Thank you.

October 17, 2024

Genesis was great at keeping me informed as to what was happening. Appreciate having coffee and water and snacks available while waiting. More

by JAMUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us.

October 17, 2024

I never mind waiting at this dealership for my car to be serviced because it's always clean, comfortable, and has great amenities. More

by TheGreenKia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 29, 2024 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us.

October 17, 2024

Chris was great! Kyle and Matt were also very friendly! Made me feel welcomed and did not make me feel pressured at all More

by valerietuckerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Kyle and Matt
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you and have a great day!

October 17, 2024

Staff were very pleasant and helpful. . 3 will continue have my vehicle serviced at Regal Kia. More

by LEELEE33802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you!

October 17, 2024

Great customer experience with Jonathan always great work from the hold team I fill secured to bring my car at this location More

by will1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 29, 2024 -

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 16, 2024

Service was excellent, Jeremy kept me updated on the progress and was very accommodating and polite. More

by tbear318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

We are grateful that you took the time out to leave us a review.

October 16, 2024

I always leave satisfied when I go to Regal Kia. I'm given a time estimate and it's never longer than a couple of minutes than the time given. More

by CHELOTREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

We hope to see you again soon!

October 16, 2024

Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of More

by aliya300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 29, 2024 -

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 15, 2024

Good people with a good service. They have a comfortable lounge with free wifi and coffee More

by MJZAMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Regal Kia Lakeland responded

Thank you!

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