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This rating includes all service center reviews, with more weight given to recent reviews.
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3,049 Reviews of Regal Kia Lakeland - Service Center
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December 31, 2022
They mistakenly registered 30K odometer miles more on my invoice. Now I’m stuck with CARFAX trying to fix it invoice. Now I’m stuck with CARFAX trying to fix it More
by SOUMAC
Verified CustomerEmployees Worked With
December 31, 2022
The service department is very friendly, accommodating and they communicate what needs to be repaired without any pressure. I have a high level of trust in their service department! and they communicate what needs to be repaired without any pressure. I have a high level of trust in their service department! More
by rwrhoads
Employees Worked With
December 31, 2022
Fast and friendly service. I was in and out within an hour and home before dinner I was in and out within an hour and home before dinner More
by Troy
Employees Worked With
Other Employees :
Kelsey Johnson
December 31, 2022
Every single representative I have had has been so kind, patient, and helpful. I wouldn’t go anywhere else. patient, and helpful. I wouldn’t go anywhere else. More
by ISLANDGIRLGIO
Employees Worked With
December 31, 2022
Comfortable waiting area, friendly staff, prompt work and a clean vehicle. Very happy! Be back when needed! a clean vehicle. Very happy! Be back when needed! More
by southerngirlsrbest
Employees Worked With
Other Employees :
Kelsey Johnson
December 30, 2022
The reason for my second visit in a week was due to them not checking the blower for leaves when they changed out the cabin filter not checking the blower for leaves when they changed out the cabin filter More
by emelendez726
December 30, 2022
Came in had my car diagnosed was told what part was needed ordered the part they never let me know the part had arrived to Schedule service to install it needed ordered the part they never let me know the part had arrived to Schedule service to install it More
by REALFILM
Employees Worked With
December 30, 2022
I TOOK MY CAR FOR RECALL ON 12/14/2022. I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK I HAD A LOT OF EXCUSES ONLY LIKE TECH ON VACATION, MANAGER FOOD POISIONED, NOTHING DOCUMENTED ON WHAT THEY TOOK OFF FROM VEHICLE.MR SHAUN NEVER CHECK IF I CAN HAVE A LOANERS. I AM GETTING TO BE LATE AT WORK NOT HAVING A CAR. More
by sandricookie
Employees Worked With
December 29, 2022
Great communication and service on both ends of the service department and advisors. I highly recommend service department and advisors. I highly recommend More
by castillo.luis46
Employees Worked With
