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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,042 Reviews

3,042 Reviews of Regal Kia Lakeland - Service Center

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January 15, 2023

Still having problems with my vehicle and not listening to my concerns. Feels like I'm repeating myself. More

by ELCARABALLO2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Edwin, we hear you and empathize with your situation. Unfortunately, the part is on backorder.

January 14, 2023

Got my vehicle back and ready for me in an hour! Friendly service and helpful customer service. More

by bigdaddy2ucee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 14, 2023

Great service, great location. Perfect place to service my car, tks for all the help More

by nokiaemail863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 14, 2023

Great service. As always, Kelsey provided great customer service. She is one the reason I continue coming back to Regal Kia. Thank you, Kelsey. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 14, 2023

Jeremy handled all my concerns on my Kia Soul and I was very happy with the Kia Service. They do a fantastic job and why we have purchased 3 vehicles with them. It’s one thing to buy a car and another to More

by norbyla@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

3!? That's awesome, thank you for choosing Regal!

Jan 17, 2023 -

norbyla@aol.com responded

Message good to send. Norbyla@aol.com

January 14, 2023

Always a pleasure to bring my car in for routine service. Very polite & professional service writers. Car is done quickly. And love the car wash. Wish they vacuumed & did the inside of the windshield, but y More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 13, 2023

excellent service and excellent communication with the service tech and excellent job by the mechanics. every time I visit Regal Kia of Lakeland- I have always been treated with respect and kindness! More

by ssssy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 11, 2023

They were up front and honest, they very helpful, t will recommend this dealership to my friends. More

by Daryl
Recommend Dealer
Yes
Employees Worked With
Pedro in the finance dept was great, thanks again, Jennifer Dennis
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 11, 2023

Misty was wonderful keeping us up to date with are service. We only had an iol change, but was very happy with the time. More

by DC8424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 10, 2023

The dealership is easily accessible. It was very quick and easy to get the appointment. Service was professionally completed in a timely manner. More

by PAULCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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