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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,038 Reviews

3,038 Reviews of Regal Kia Lakeland - Service Center

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January 31, 2023

I have been a satisfied customer of Regal KIA since 2019. The staff is friendly and always willing to assist. More

by AUTOCRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Roberto Rodriguez, David Maldanado
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 31, 2023

the service was excellent they cant not do all the service there i want the same day but they do the most and schedule for rest of the stuff. also we use the courtesy shuttle to go to the mall the per More

by karil_gonzalez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Pablo Moreira
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 31, 2023

I got the car I wanted without them trying to convince me to buy another car that I wouldn't have been as happy with More

by PAULASMITH840
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meleke
Feb 16, 2023 -

Regal Kia Lakeland responded

Congratulations on your new KIA!

January 30, 2023

Great service. Very professional. Would highly recommend. Kelsey was a super service advisor who knew her business. More

by ZZEDONEKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 30, 2023

Good servicio atento muy bueno todo en tiempo limpio correctamente la información para que todos el mundo sepan More

by ELMARAVILLOSOPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

Feb 16, 2023 -

ELMARAVILLOSOPR responded

Very good service

Feb 16, 2023 -

ELMARAVILLOSOPR responded

Jorge si the best for service the costumer

January 29, 2023

Wonderful service today! Was on time and ready when promised.. grateful that you offer shuttle service. Misty was especially helpful More

by JAMUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 29, 2023

Misty my service advisor was excellent, found out my needed repair was covered under 10 year warranty and got it repaired and I got my vehicle back the same day. More

by LISADEASE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 29, 2023

I always take my Kia Forte Lakeland, mostly to oil change and I am very satisfied with the service. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA, see ya next time 😁

January 29, 2023

Awesome dealership good customer service friendly quick professional. Timely. No hassle courtesy efficient knowledge good More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 28, 2023

They were waiting for me when I got to the dealership to help me get my oil change fast even for 3pm. More

by kassandrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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