Regal Kia Lakeland - Service Center

Always great customer service. Communication and prompt service is amazing. Jeremy is a great communicator and takes good care of his customers. Communication and prompt service is amazing. Jeremy is a great communicator and takes good care of his customers. More

Jorge was wonderful, so kind and answered all of our questions and concerns. He helped us through the process seamlessly. questions and concerns. He helped us through the process seamlessly. More

Very professional, always go the extra mile to make things right with my vehicle. Would not go anywhere else things right with my vehicle. Would not go anywhere else More

Victor was are great sales man. He was very professional and felt no sales pressure He was very professional and felt no sales pressure More

Friendly staff. Waited on as soon as I walked in the room. Doubled checked my parts were in before I left Waited on as soon as I walked in the room. Doubled checked my parts were in before I left More

I have been a satisfied customer of Regal KIA since 2019. The staff is friendly and always willing to assist. The staff is friendly and always willing to assist. More

Worst customer service around. Left my car in December for about 3-4 weeks. Finally got a loaner vehicle. I have had my hybrid in 3 times to fix the warning light. Which they said Left my car in December for about 3-4 weeks. Finally got a loaner vehicle. I have had my hybrid in 3 times to fix the warning light. Which they said needed me taillight assembly week later doing same thing.. Do not return calls as promised. This is not my first time with problems with the service department. Kelsey was the only one that would call me back. When a service tech is off no message to speak to another person. More

Nice people in sales, you need people like that in your service department. Blah blah blah service department. Blah blah blah More

Jennifer is an amazing person. She is patient and would do anything to help you. She is patient and would do anything to help you. More

Amazing customer service! Completed my service early and keep me informed the whole time. Sent text message with contact information if I had any questions about the status. Completed my service early and keep me informed the whole time. Sent text message with contact information if I had any questions about the status. More