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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,051 Reviews

3,051 Reviews of Regal Kia Lakeland - Service Center

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March 02, 2023

Great dealership, left with exactly what I wanted, super prepared took an hour and a half only. Worked with Chad, amazing place More

by troyh124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and gabe
March 02, 2023

Kelsey Johnson is the best service advisor I've dealt with @ Regal KIA! She was very patient and kind explaining all the recommended services and which I could postpone for budgetary reasons. I look forw More

by GOLIZA123
Recommend Dealer
Yes
Employees Worked With
Jody, Kelsey Johnson
March 02, 2023

Very professional work and very kind people. Respected schedule and very short waiting time to complete the job More

by CMC4663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Quick service each time I am there, on my second new Kia from this location. More

by Kara stahley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

VERY HELPFULL FRIENDLY ITS A NICE ATHMOSPHERE ALL AROUND TIMELLY SERVICE AND REAL PEOPLE TRY TO HELP More

by pete.r0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I had a fantastic experience buying a car. Best I’ve ever had honestly. Highly recommend!!! More

by Jennifer Blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Moreira
March 01, 2023

I was astonished at how friendly and helpful everyone was, when I arrived. I especially wanted to give kudos to my service tech, Jonathan Benitez. He was very professional and courteous and helpful durin More

by TOMAR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

When I got my car back there was a clip broken under it that made a terrible noise. I had to take it back. When I got home I notice a piece of the door facing is hanging loose. And the handle that releases More

by shelbiephilmon38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos was a very nice service person.
February 26, 2023

Excellent and attentive service, would be glad to recommend to anyone. I was kept updated throughout the process of getting a new transmission installed More

by NOEMAIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Everyone was friendly and always let us know w h at eas going on and long it would be More

by SURRATTBECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
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